About The Lisinski Law Firm
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”
About the Role As an Intake Specialist, you are the first voice our clients trust and a key driver of the firm’s revenue. You’ll lead in depth consultations, assess each client’s situation, and confidently guide them toward the service that best meets their needs. This role blends empathy, structured interviewing, and sales skill to create a smooth, high quality entry into the firm. You’ll build rapport quickly, communicate clearly in English and Spanish, and help clients understand both the legal pathways available to them and the value of partnering with our team. Your ability to listen, educate, and convert interested leads into committed clients directly impacts the number of families we’re able to help. If you’re energized by meaningful conversations, motivated by metrics, and skilled at turning uncertainty into clarity this role offers the chance to make a real difference from day one.
Your Key Contributions
Learn, memorize, and research the case types we offer at the firm based on Attorney’s guidelines.
Conduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney’s direction, training, FAQ documents, and other communications.
Lead interviews with approved sales scripts and empathy to build rapport with potential clients.
Review case pricing with clients and determine their best payment option to start a potential case type. Involve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plans.
Educate clients on the benefits of partnering with our firm and the payment options available to them.
Convert potential leads into admitted clients based on benefits and values of each case type.
Schedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firm.
If eligible, based on client’s initial down payment, this individual is responsible for scheduling the sign-up appointment.
Responsible for sending contracts to clients following down payment.
Stay up to date on weekly legal training with firm attorneys.
What Makes You a Great Fit
Bilingual (Spanish English) B2-C1
Proficient with Microsoft Office Suite or related software
High School Diploma or equivalent experience
Excellent verbal and written communication skills
Possess excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbal
World class customer service and selling skills
Proven ability to meet deadlines and time manage themselves
Impeccable organizational skills and attention to detail
Strong problem-solving skills
Experience in sales or metrics-based environment preferred
How You'll Benefit
Compensation:
$24/hr plus bonus
401k Match
Medical, Dental, & Vision Insurance
Options for Health Savings Account or Flexible Spending Account
Dependent Care FSA
Basic Life Insurance
Voluntary Life & AD&D
Disability Insurance
Hospital Indemnity Insurance
Employee Assistance Program
Calm App Subscription
Paid Time Off
Our Firm At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.
Our Values At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.
Location This position is temporarily remote and will be full time on-site beginning in late Spring 2026. The office will be located in/around this area: Chelsea, Revere, Everett.
#J-18808-Ljbffr
About the Role As an Intake Specialist, you are the first voice our clients trust and a key driver of the firm’s revenue. You’ll lead in depth consultations, assess each client’s situation, and confidently guide them toward the service that best meets their needs. This role blends empathy, structured interviewing, and sales skill to create a smooth, high quality entry into the firm. You’ll build rapport quickly, communicate clearly in English and Spanish, and help clients understand both the legal pathways available to them and the value of partnering with our team. Your ability to listen, educate, and convert interested leads into committed clients directly impacts the number of families we’re able to help. If you’re energized by meaningful conversations, motivated by metrics, and skilled at turning uncertainty into clarity this role offers the chance to make a real difference from day one.
Your Key Contributions
Learn, memorize, and research the case types we offer at the firm based on Attorney’s guidelines.
Conduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney’s direction, training, FAQ documents, and other communications.
Lead interviews with approved sales scripts and empathy to build rapport with potential clients.
Review case pricing with clients and determine their best payment option to start a potential case type. Involve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plans.
Educate clients on the benefits of partnering with our firm and the payment options available to them.
Convert potential leads into admitted clients based on benefits and values of each case type.
Schedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firm.
If eligible, based on client’s initial down payment, this individual is responsible for scheduling the sign-up appointment.
Responsible for sending contracts to clients following down payment.
Stay up to date on weekly legal training with firm attorneys.
What Makes You a Great Fit
Bilingual (Spanish English) B2-C1
Proficient with Microsoft Office Suite or related software
High School Diploma or equivalent experience
Excellent verbal and written communication skills
Possess excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbal
World class customer service and selling skills
Proven ability to meet deadlines and time manage themselves
Impeccable organizational skills and attention to detail
Strong problem-solving skills
Experience in sales or metrics-based environment preferred
How You'll Benefit
Compensation:
$24/hr plus bonus
401k Match
Medical, Dental, & Vision Insurance
Options for Health Savings Account or Flexible Spending Account
Dependent Care FSA
Basic Life Insurance
Voluntary Life & AD&D
Disability Insurance
Hospital Indemnity Insurance
Employee Assistance Program
Calm App Subscription
Paid Time Off
Our Firm At Lisinski Law Firm, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.
Our Values At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.
Location This position is temporarily remote and will be full time on-site beginning in late Spring 2026. The office will be located in/around this area: Chelsea, Revere, Everett.
#J-18808-Ljbffr