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Sales Support Specialist

Duffy Kruspodin, LLP, San Diego, California, United States, 92189

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This role provides day-to-day support to Duffy Kruspodin’s sales and marketing efforts, with a focus on helping the firm attract and retain clients. The Sales and Marketing Support Specialist helps manage incoming leads, coordinate client proposals and outreach, maintain accurate sales data, and ensure opportunities move forward smoothly.

This role is designed for a skilled professional who is organized, curious, and excited to learn how growth happens inside a professional services firm.

This role works closely with the Chief Growth and Marketing Officer and a collaborative marketing team, offering strong visibility and meaningful hands‑on experience early in your career.

The ideal candidate is comfortable working with modern marketing tools and is interested in using AI and automation to improve processes, increase efficiency, and support business development.

To be successful in this role, you should have strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast‑moving environment.

Key Responsibilities

Manage new sales leads, assign leads to appropriate client owners, and support timely follow‑up across the team

Respond to inquiries from prospective clients, schedule meetings and sales appointments, and help ensure a positive first experience with the firm

Assist with qualifying leads and maintaining momentum through the early stages of the sales process

Support the preparation and coordination of client proposals, estimates, and sales materials

Maintain accurate lead, contact, account, and opportunity records within the firm’s CRM and related systems

Track sales and marketing activity, compile performance metrics, and prepare reports for internal meetings

Support list development, prospect research, and outreach efforts using business intelligence platforms

Use AI tools and automation to streamline repetitive tasks, improve reporting, and enhance lead management workflows

Collaborate with marketing and business development team members to support growth initiatives and special projects

Attend occasional events or networking opportunities to help build relationships and generate new leads, as needed

Knowledge and Skills Requirements

Bachelor's degree in marketing, business, or a related field.

1-2 years’ related experience (including internships)

Strong verbal and written communication skills, with a professional and service‑minded approach

Highly organized with strong attention to detail and follow‑through

Ability to manage multiple priorities and stay flexible in a fast‑paced environment

Comfortable working with data, reporting, and basic analytics to track sales and marketing activity

Proficiency with Microsoft Office tools (Excel, Word, Outlook), and confidence learning new platforms quickly

Familiarity with CRM systems, sales tools, or marketing automation platforms is a plus (training provided)

Interest in using AI tools and automation to improve efficiency, streamline processes, and support business growth

Strong interpersonal skills and ability to collaborate across teams

Ability to handle client and prospect information with professionalism and discretion in a public accounting and advisory environment

Curious, proactive mindset with a desire to learn and grow in sales, marketing, and business development

Experience experimenting with tools such as ChatGPT, Microsoft Copilot, or other AI platforms to support research, writing, and workflow improvements

Ability to identify opportunities where AI can improve outreach, reporting, or internal workflows

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