Remote Inbound Call Center Specialist

A technology solutions provider is seeking a motivated Jr Customer Service Representative to support the DHS ICE HSI Tip Line. This fully remote position requires an individual with at least 3 years of call center experience and strong customer service skills. The successful candidate will manage calls and online tips from the public, conduct research, and document findings while adhering to privacy policies. Proactive support in improving processes is highly valued in this role. #J-18808-Ljbffr