Account Manager
Consolidated Electrical Distributors, Raleigh, North Carolina, United States, 27601
Summary
We are looking for an Account/Project Manager to own multiple customers’ books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive, shows initiative, and is excited to be empowered and included in business goals/plans will have ample opportunity for growth within the organization.
Reporting Reports to: PC Manager
Qualities & Experience Minimum Qualifications:
Previous customer service and/or administrative experience (1+ years strongly preferred) – retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
Computer proficiency is required
Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential
Additional Proficiencies:
Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
Must have stellar communication skills, both written and verbal
Must be organized, possess strong problem-solving skills
Must show initiative, self-motivation, perseverance
Preferred Qualifications:
Bachelor's degree
Working Conditions Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.
Supervisory Responsibilities: No
Essential Job Functions
Proactive customer account management: Account/Project Manager will be assigned specific customer accounts and will be accountable for those customers having a consistently positive experience with Company every day.
Write up customer orders, engage in pricing and availability discussions.
Create processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs.
Compensation Other Compensation:
Commission
Profit Sharing
Benefits
Insurance - Medical, Dental, Vision Care for full-time positions
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Dependent Care Flexible Spending Account (FSA)
Teledoc
Paid Pregnancy & New Parent Leave
CED is an Equal Opportunity Employer - Disability | Veteran
#J-18808-Ljbffr
Reporting Reports to: PC Manager
Qualities & Experience Minimum Qualifications:
Previous customer service and/or administrative experience (1+ years strongly preferred) – retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
Computer proficiency is required
Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential
Additional Proficiencies:
Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
Must have stellar communication skills, both written and verbal
Must be organized, possess strong problem-solving skills
Must show initiative, self-motivation, perseverance
Preferred Qualifications:
Bachelor's degree
Working Conditions Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.
Supervisory Responsibilities: No
Essential Job Functions
Proactive customer account management: Account/Project Manager will be assigned specific customer accounts and will be accountable for those customers having a consistently positive experience with Company every day.
Write up customer orders, engage in pricing and availability discussions.
Create processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs.
Compensation Other Compensation:
Commission
Profit Sharing
Benefits
Insurance - Medical, Dental, Vision Care for full-time positions
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Dependent Care Flexible Spending Account (FSA)
Teledoc
Paid Pregnancy & New Parent Leave
CED is an Equal Opportunity Employer - Disability | Veteran
#J-18808-Ljbffr