
Experience Center Ambassador and Inside Sales
Soake Pools, Pembroke, New Hampshire, United States
Experience Center Ambassador and Inside Sales
Pembroke, NH | In-person
Soake Pools is looking for an energetic, organized, and customer-focused professional to support our national sales efforts at our Pembroke, NH Experience Center. This role sits at the intersection of hospitality, inside sales, and operations. You will be the face of Soake Pools for visiting clients and partners while also supporting inbound sales activity from across the U.S. Attention to detail, strong communication skills, and comfort working in a fast-paced, hands-on environment are essential.
What you will do
Welcome clients and partners to the Experience Center and lead guided tours of the outdoor showroom and production facility
Coordinate and manage Experience Center visits, including scheduling, travel details, agendas, and internal team alignment
Work closely with Territory Managers and technical support to design and deliver customized, high-impact client and partner experiences
Support national sales efforts by qualifying inbound leads, answering calls and emails, and connecting prospects with the appropriate Territory Manager
Draft individualized sales agreements on site and procure signatures to close deals
Prepare and send customer engagement materials including custom binders, welcome packages, and gift boxes
Build and maintain strong relationships with partners who support the Experience Center, including Soake & Stay partners, equipment providers, and showroom vendors
Track and report KPIs related to Experience Center usage, visitor data, and sales performance tied to visits
What we are looking for
Customer-first mindset with strong organizational and communication skills
Ability to work comfortably in an outdoor showroom environment and production setting
Ability to occasionally lift equipment weighing up to 40 lbs
Comfort handling multiple priorities and coordinating across teams
HubSpot CRM experience is a plus
Strong computer proficiency required
This is a highly visible role with meaningful impact on the customer experience and overall sales performance. If you enjoy hosting, selling, coordinating, and building relationships while representing a premium product, this role offers a unique opportunity to grow with a fast-moving, design-driven company.
#J-18808-Ljbffr
Soake Pools is looking for an energetic, organized, and customer-focused professional to support our national sales efforts at our Pembroke, NH Experience Center. This role sits at the intersection of hospitality, inside sales, and operations. You will be the face of Soake Pools for visiting clients and partners while also supporting inbound sales activity from across the U.S. Attention to detail, strong communication skills, and comfort working in a fast-paced, hands-on environment are essential.
What you will do
Welcome clients and partners to the Experience Center and lead guided tours of the outdoor showroom and production facility
Coordinate and manage Experience Center visits, including scheduling, travel details, agendas, and internal team alignment
Work closely with Territory Managers and technical support to design and deliver customized, high-impact client and partner experiences
Support national sales efforts by qualifying inbound leads, answering calls and emails, and connecting prospects with the appropriate Territory Manager
Draft individualized sales agreements on site and procure signatures to close deals
Prepare and send customer engagement materials including custom binders, welcome packages, and gift boxes
Build and maintain strong relationships with partners who support the Experience Center, including Soake & Stay partners, equipment providers, and showroom vendors
Track and report KPIs related to Experience Center usage, visitor data, and sales performance tied to visits
What we are looking for
Customer-first mindset with strong organizational and communication skills
Ability to work comfortably in an outdoor showroom environment and production setting
Ability to occasionally lift equipment weighing up to 40 lbs
Comfort handling multiple priorities and coordinating across teams
HubSpot CRM experience is a plus
Strong computer proficiency required
This is a highly visible role with meaningful impact on the customer experience and overall sales performance. If you enjoy hosting, selling, coordinating, and building relationships while representing a premium product, this role offers a unique opportunity to grow with a fast-moving, design-driven company.
#J-18808-Ljbffr