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Experience Center Ambassador and Inside Sales

Soake Pools, Pembroke, New Hampshire, United States

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Experience Center Ambassador and Inside Sales Pembroke, NH | In-person

Soake Pools is looking for an energetic, organized, and customer-focused professional to support our national sales efforts at our Pembroke, NH Experience Center. This role sits at the intersection of hospitality, inside sales, and operations. You will be the face of Soake Pools for visiting clients and partners while also supporting inbound sales activity from across the U.S. Attention to detail, strong communication skills, and comfort working in a fast-paced, hands-on environment are essential.

What you will do

Welcome clients and partners to the Experience Center and lead guided tours of the outdoor showroom and production facility

Coordinate and manage Experience Center visits, including scheduling, travel details, agendas, and internal team alignment

Work closely with Territory Managers and technical support to design and deliver customized, high-impact client and partner experiences

Support national sales efforts by qualifying inbound leads, answering calls and emails, and connecting prospects with the appropriate Territory Manager

Draft individualized sales agreements on site and procure signatures to close deals

Prepare and send customer engagement materials including custom binders, welcome packages, and gift boxes

Build and maintain strong relationships with partners who support the Experience Center, including Soake & Stay partners, equipment providers, and showroom vendors

Track and report KPIs related to Experience Center usage, visitor data, and sales performance tied to visits

What we are looking for

Customer-first mindset with strong organizational and communication skills

Ability to work comfortably in an outdoor showroom environment and production setting

Ability to occasionally lift equipment weighing up to 40 lbs

Comfort handling multiple priorities and coordinating across teams

HubSpot CRM experience is a plus

Strong computer proficiency required

This is a highly visible role with meaningful impact on the customer experience and overall sales performance. If you enjoy hosting, selling, coordinating, and building relationships while representing a premium product, this role offers a unique opportunity to grow with a fast-moving, design-driven company.

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