Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
SMB Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion and continual customer engagement.
Responsibilities
Effectively close business, prospect, and build personal relationships with existing book of accounts
Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
Create and maintain reliable forecasts that create transparency between your pipeline and the management team
Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
Meet team standards around activity, accountability, and internal cross-functional SLAs
Other duties as assigned
Requirements
1-3 years relevant sales experience (preferably in SaaS/tech)
At least 1 year of closing experience
Outstanding written and verbal communication skills
This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).
Preferred Qualifications
Experience with Salesforce or similar CRM
Experience in closing business (as an Account Executive, or similar role)
Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
Experience with software sales (prospecting & closing)
Maintains clean Salesforce hygiene
Ability to manage a large number of prospects and opportunities simultaneously
Experience with Sales Loft or similar workflow software
Skilled in selling a product against direct and indirect competitors
BA/BS degree or equivalent
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Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.
SMB Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion and continual customer engagement.
Responsibilities
Effectively close business, prospect, and build personal relationships with existing book of accounts
Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
Create and maintain reliable forecasts that create transparency between your pipeline and the management team
Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas
Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
Meet team standards around activity, accountability, and internal cross-functional SLAs
Other duties as assigned
Requirements
1-3 years relevant sales experience (preferably in SaaS/tech)
At least 1 year of closing experience
Outstanding written and verbal communication skills
This position is hybrid, combining remote work with in-person collaboration at our Raleigh, NC office two days per week (Tuesday and Thursday).
Preferred Qualifications
Experience with Salesforce or similar CRM
Experience in closing business (as an Account Executive, or similar role)
Experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role)
Experience with software sales (prospecting & closing)
Maintains clean Salesforce hygiene
Ability to manage a large number of prospects and opportunities simultaneously
Experience with Sales Loft or similar workflow software
Skilled in selling a product against direct and indirect competitors
BA/BS degree or equivalent
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