Distribution Customer Service Representative
Staffmark Group, Wilmer, Texas, United States, 75172
Now hiring Distribution Customer Service Representative
Wilmer, TX
Pay Rate: $17.00 per hour
Shift: 7:00 AM - 3:30 PM + Overtime as needed
Customer Happiness Specialist (Yes, It's a Real Job!) Your voice matters. Step into a Distribution Customer Service Representative role where you'll help customers, solve problems, and keep customer service running smooth every day.
Why You'll Love This Job:
Good weekly pay , because you deserve it
Full benefits . Medical, dental, vision + life insurance
401(k) option
to grow your future
Employee discounts , to save some $$.
You're a Fit If You:
High school diploma or equivalent
Customer service experience
Strong computer skills, including Microsoft Office applications
Basic typing skills
Familiarity with 10-key
Experience with shipping software systems such as UPS and FedEx
Excellent verbal and written communication skills
Strong customer service skills
What You'll Be Doing:
Maintain positive working relationships with customers by responding to inquiries and complaints related to work orders, invoices, shipments, inventory counts, and related matters professionally and effectively.
Process and enter customer orders accurately.
Generate stock reports to verify product availability.
Prepare all paperwork and documentation required for customer work orders.
Coordinate special and last-minute shipping requests with Traffic and Operations departments, expediting orders as needed.
Follow up with internal departments to ensure service standards are met.
Verify computer-generated invoices to ensure accurate account invoicing.
Prepare shipping and tracing information for customers as requested.
Maintain damage reports and backorder logs.
Communicate customer feedback and any signs of dissatisfaction to management.
Act as a liaison between the warehouse and customers regarding account administration, invoicing, and credit changes.
Oversee and maintain all order-related paperwork and files.
Maintain current and accurate procedure manuals detailing processing requirements for each account.
"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate
Answer calls, not job ads. This is the one - Apply now.
Join a Team That Works for You At Staffmark, we're more than just a staffing company — we're your career partner. As part of RGF Staffing and Recruit Group, an
HR powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With
more than half a century of experience
and a track record of putting hundreds of thousands of people to work every year, we've got your back.
Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting — because your success is our success.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
#J-18808-Ljbffr
Customer Happiness Specialist (Yes, It's a Real Job!) Your voice matters. Step into a Distribution Customer Service Representative role where you'll help customers, solve problems, and keep customer service running smooth every day.
Why You'll Love This Job:
Good weekly pay , because you deserve it
Full benefits . Medical, dental, vision + life insurance
401(k) option
to grow your future
Employee discounts , to save some $$.
You're a Fit If You:
High school diploma or equivalent
Customer service experience
Strong computer skills, including Microsoft Office applications
Basic typing skills
Familiarity with 10-key
Experience with shipping software systems such as UPS and FedEx
Excellent verbal and written communication skills
Strong customer service skills
What You'll Be Doing:
Maintain positive working relationships with customers by responding to inquiries and complaints related to work orders, invoices, shipments, inventory counts, and related matters professionally and effectively.
Process and enter customer orders accurately.
Generate stock reports to verify product availability.
Prepare all paperwork and documentation required for customer work orders.
Coordinate special and last-minute shipping requests with Traffic and Operations departments, expediting orders as needed.
Follow up with internal departments to ensure service standards are met.
Verify computer-generated invoices to ensure accurate account invoicing.
Prepare shipping and tracing information for customers as requested.
Maintain damage reports and backorder logs.
Communicate customer feedback and any signs of dissatisfaction to management.
Act as a liaison between the warehouse and customers regarding account administration, invoicing, and credit changes.
Oversee and maintain all order-related paperwork and files.
Maintain current and accurate procedure manuals detailing processing requirements for each account.
"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate
Answer calls, not job ads. This is the one - Apply now.
Join a Team That Works for You At Staffmark, we're more than just a staffing company — we're your career partner. As part of RGF Staffing and Recruit Group, an
HR powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With
more than half a century of experience
and a track record of putting hundreds of thousands of people to work every year, we've got your back.
Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting — because your success is our success.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
#J-18808-Ljbffr