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Parts Counter Associate

Quick Servant Company, Inc., Columbia, Maryland, United States, 21046

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Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.

This position is on-site.

Summary We are seeking a Parts Counter Associate to join our dynamic team in Columbia, MD. In this role, responsible for supporting field technicians and customers by efficiently managing HVAC/R parts, materials, and inventory. This role serves as a key operational link between service teams, vendors, and customers, ensuring timely access to the correct parts to keep service jobs running smoothly. Your contributions will be vital to maintaining our high standards of customer satisfaction and operational excellence.

Key Responsibilities

Receive, stock, and distribute HVAC/R parts, equipment, and supplies

Assist technicians with identifying, locating, and issuing required parts

Maintain accurate inventory records using internal systems and spreadsheets

Process purchase orders, returns, and warranty parts

Coordinate with vendors and suppliers to track orders and delivery timelines

Ensure workspace and storage areas are organized and compliant with safety standards

Communicate proactively with dispatch, service managers, and technicians regarding part availability

Support periodic inventory counts and audits

Qualifications & Skills

Strong attention to detail and organization

Experience with inventory management or parts distribution (HVAC/R preferred)

Comfortable using computer systems, spreadsheets, and email

Excellent communication and customer service skills

Ability to multitask in a fast-paced service environment

Reliable, punctual, and team-oriented

Warehouse and service counter setting

Frequent interaction with technicians, vendors, and internal staff

May involve lifting and moving parts and equipment

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role.

Job Type: Full-time

Company Paid Medical, Dental, Vision, & Life Insurance

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