Bilingual (English/Spanish) Evening/Overnight Customer Service Representative
Affiliated Monitoring, Inc., Houston, Texas, United States, 77246
Description
We have immediate openings for Bilingual (English/Spanish) Evening Shift Customer Service Representatives.
This position starts between $16-18 an hour. The next training class will begin in March 2026
Located in Houston Texas, our state‑of‑the‑art call center facility is the most advanced alarm and emergency monitoring center in the United States. As a Customer Service Representative, you will help customers all over the country.
We provide fully paid training and offer several schedule choices.
Come join our friendly and talented customer service team where you will continuously learn new skills and work together in our call center to help people and save lives!
Customer Service Representative Responsibilities
Monitor emergency alarm signals in a clean and modern call center environment
Provide excellent customer service
Collect information from our customers
Follow company processes and procedures
This job may include dispatching emergency services such as the police, fire department, or EMS
All Candidates must be bilingual (English/Spanish)
Requirements
You want to work in a call center environment where you will help keep people safe
You are detailed oriented
You have solid communication skills
You enjoy learning new skills and applications
HS Diploma or GED required
Access to reliable transportation
1-year prior customer service experience in a call center environment
We offer a competitive salary and benefits package including paid vacation, paid holidays, health/dental/vision insurance, a generous 401k plan with company match and a fully paid training program.
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This position starts between $16-18 an hour. The next training class will begin in March 2026
Located in Houston Texas, our state‑of‑the‑art call center facility is the most advanced alarm and emergency monitoring center in the United States. As a Customer Service Representative, you will help customers all over the country.
We provide fully paid training and offer several schedule choices.
Come join our friendly and talented customer service team where you will continuously learn new skills and work together in our call center to help people and save lives!
Customer Service Representative Responsibilities
Monitor emergency alarm signals in a clean and modern call center environment
Provide excellent customer service
Collect information from our customers
Follow company processes and procedures
This job may include dispatching emergency services such as the police, fire department, or EMS
All Candidates must be bilingual (English/Spanish)
Requirements
You want to work in a call center environment where you will help keep people safe
You are detailed oriented
You have solid communication skills
You enjoy learning new skills and applications
HS Diploma or GED required
Access to reliable transportation
1-year prior customer service experience in a call center environment
We offer a competitive salary and benefits package including paid vacation, paid holidays, health/dental/vision insurance, a generous 401k plan with company match and a fully paid training program.
#J-18808-Ljbffr