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Financial aid officer/assistant director of financial aid

Bluffton University, Bluffton, South Carolina, United States, 29910

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Financial Aid Officer/Assistant Director of Financial Aid POSITION SUMMARY:

The Financial Aid Officer/Assistant Director of Financial Aid assists the Director of Financial Aid in administering all aspects of student financial aid at Bluffton University including all federal, state and institutional grants, scholarships, loans and student work programs. The Financial Aid Officer/Assistant Director of Financial Aid must maintain a comprehensive knowledge of federal, state and institutional financial aid programs and their regulations, policies and procedures.

FINANCIAL AID OFFERS

Package and update awards for all continuing, traditional students after spring registration and any other new/prospective student as necessary

Operate FAFSA/ISIR uploads to PowerFAIDS and initial processing of ISIRs for packaging

Counsel students and families concerning financial aid processes and scholarship information

Packaging and updating financial aid for masters students

FINANCIAL AID PROGRAM RESPONSIBILITIES

Conduct all verifications of federally selected FAFSA filers and maintain tracking and corrections for these records. Ensure compliance with federal and institutional verification policies. Resolve all issues of conflicting information. Complete verification of non-federally selected FAFSA filers for all those who file for special circumstances.

Counsel students and families concerning financial aid and the financial aid process

Assist with or conduct financial aid presentations/workshops

Plan, develop, implement and maintain the writing of the financial aid policies and procedures manual following the outline from NASFAA

Oversee record retention rules and procedures for federal compliance

Monthly reconciliation of Federal grant/loan programs (Direct loans, Pell, TEACH)

Serve as backup for certification and processing of Private Education Loans

Serve as backup for certification and processing of Federal Direct Student and Parent Loans

Disbursing aid to student accounts/reconciling financial aid and student accounts

Financial aid revisions/calculations of withdrawn students (institutional and Federal requirements)

Satisfactory Academic Progress (SAP) monitoring and communicating with students

State Grant reporting and reconciliation (OCOG, War Orphans, National Guard, Choose Ohio First, etc.)

Administer Endowed scholarships

Administer OFIC scholarships

SECONDARY RESPONSIBILITIES

Assist with institutional research, surveys, and audit requests as needed or assigned

Oversee special projects as assigned

Represent Bluffton University at professional meetings

Serve as acting Director of Financial Aid in the absence of the Director

Perform any other task as needed or assigned

QUALIFICATIONS

Education/Certification:

Bachelor’s degree, Master’s preferred

Experience:

2-3 years’ experience in financial aid or related field

Skills:

Knowledge of computer systems: MS Word and Excel, PC network environment, database systems/CRMs, integrated software applications; knowledge of federal, state, institutional financial aid programs, their regulations, policies and procedures; willingness to attend special training

Special Abilities:

Ability to work effectively and positively with students and families on sensitive financial concerns; ability to demonstrate commitment to exceptional customer service; demonstrable skills in administration, management and information technology; must maintain the privacy of sensitive or confidential information at all times; attention to detail and strong organizational skills; strong interpersonal skills; strong written and oral communication skills; quick learner and able to work under tight time constraints

PHYSICAL DEMANDS / WORK ENVIRONMENT Employment decisions are based on merit and university needs, and not on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University expressly reserves its right to appoint faculty and staff who share a commitment to the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church. Must possess a valid driver’s license and drive an automobile.

COMPENSATION Commensurate with experience.

APPOINTMENT Anticipated appointment date of February 2026.

DEADLINE Review of applications begins immediately and continues until an appointment is made.

APPLICATION MATERIALS Applications are considered complete when the following materials are received at the office indicated below:

Letter of interest

Resume

Completed Bluffton employment application

SEND APPLICATION MATERIALS TO Human resources Bluffton University 1 University Drive Bluffton, OH 45817-2104 hr@bluffton.edu

Employment decisions are based on merit and university needs, and not on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University expressly reserves its rights to appoint faculty and staff who share a commitment to the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church. EOE.

Posted 02/03/26

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