A leading cloud-native software provider is seeking a Customer Support Specialist I to be the first point of contact for client support requests. You will troubleshoot issues, document solutions, and collaborate closely with teams in a remote-first environment. The ideal candidate will possess a degree in Computer Science or IT, experience with help desk software, and a customer-centric approach. This role offers competitive benefits, including remote-working flexibility and generous PTO, with up to 50% travel across North America.
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