
Remote Senior Consumer Experience & Insights Lead
Humana, Bismarck, North Dakota, United States
A leading healthcare company is seeking a Senior Consumer Experience Professional to optimize interactions and enhance member experience. This role involves analyzing customer insights to drive improvements and partner across departments for actionable change. Required qualifications include 5+ years in consumer experience and a proficiency in data analysis. The position is remote with an expected 40-hour work week, offering a pay range of $71,100 - $97,800 per year along with competitive benefits.
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