
Help Desk Analyst II — Fast-Paced IT Support & Documentation
Mbi Llc, Trenton, New Jersey, us, 08628
A technology services provider based in New Jersey is seeking a Help Desk professional. The successful candidate will provide technical support, manage help desk tickets, and ensure adherence to IT policies. Qualifications include an Associate's Degree, strong communication and troubleshooting skills, and experience with MS Teams and Office 365. This role involves logging incidents, providing first response support, and engaging in IT operations to meet deadlines successfully.
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