Stewardship and Donor Relations Manager
Texas State Technical College, Harlingen, Texas, United States, 78552
Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.
Job Description The Stewardship and Donor Relations Manager is responsible for managing, developing, implementing, and continuously improving a comprehensive stewardship program for The TSTC Foundation. This role oversees statewide stewardship efforts across all campuses, including donor communications, recognition, naming opportunities, endowment reporting and compliance, scholarship stewardship, employee giving, and customized major donor engagement. The position ensures consistent, high-quality donor experiences that strengthen relationships, support retention, and reinforce donor impact aligned with TSTC’s mission.
Essential Functions Employee will demonstrate TSTC’s Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.
Stewardship Program Management Manage and continuously improve a comprehensive stewardship plan serving multiple donor segments, ensuring consistent recognition, reporting, and engagement across all campuses.
Donor Communications and Reporting Develop and implement annual impact reporting, including endowment reports, broad-based impact reports, and customized major donor reports that clearly communicate donor impact and institutional outcomes.
Donor Engagement and Recognition Plan and coordinate donor engagement opportunities across TSTC regions to strengthen donor relationships and increase engagement with the college and its mission.
Foundation Communications Oversee planning and development of The TSTC Foundation’s annual report in collaboration with strategic partners across the institution.
Digital Strategy and Storytelling Develop and manage a donor-focused communication strategy, including planning and scheduling content to highlight donor impact through digital channels.
Data and Systems Integration Integrate stewardship and donor engagement tracking within Salesforce Nonprofit to ensure accurate data, reporting consistency, and actionable insights.
Metrics and Retention Develop and track donor engagement metrics to support donor retention goals and continuous improvement of stewardship strategies.
Employee Giving Plan, manage, and execute the statewide Employee Giving Campaign, coordinating engagement, communications, and reporting.
Education & Experience Required Qualifications
Associate’s degree required.
Three years of experience in marketing and communications or nonprofit fundraising.
Three years of experience managing social media or digital communications.
Two years of experience in higher education advancement, specifically donor relations or operations.
Preferred Qualifications
Bachelor’s degree preferred.
Four years of experience in marketing and communications or nonprofit fundraising.
Four years of experience managing social media or digital communications.
Three years of experience in higher education advancement, specifically donor relations or operations.
Experience with advancement CRMs and platforms, gift processing, data management, prospect research, and fundraising analytics preferred.
Relevant experience may be considered in lieu of a degree, except in cases where a specific degree is required to meet accreditation standards, licensure requirements, or other legislative or regulatory obligations. This includes, but is not limited to, certain faculty positions and staff roles governed by state or federal educational mandates.
Skills & Abilities
Ability to develop and manage donor stewardship strategies across multiple donor segments.
Ability to produce clear, compelling written and verbal communications for diverse audiences.
Ability to manage multiple projects, timelines, and deliverables simultaneously.
Ability to analyze donor engagement data and translate insights into action.
Ability to use Salesforce Nonprofit and related systems to track engagement and stewardship activity.
Ability to apply fundraising principles including major gifts, planned giving, grants, and special events.
Ability to use digital platforms and tools to communicate donor impact effectively.
Ability to maintain confidentiality and exercise discretion with sensitive donor information.
Core Competencies
Problem-Solving
– Identifies, analyzes, and resolves issues to improve stewardship processes and donor engagement outcomes.
Analytical Thinking
– Applies critical thinking and data analysis to evaluate stewardship effectiveness and inform decisions.
Customer Service and Teamwork
– Demonstrates commitment to donor service and collaboration through proactive engagement and effective partnership with stakeholders.
Ethical Conduct
– Upholds ethical standards, integrity, and professionalism in all donor relations and communications.
Organization and Attention to Detail
– Maintains accuracy, consistency, and quality across stewardship reporting, recognition, and engagement activities.
Professionalism and Confidentiality
– Demonstrates professionalism, discretion, and respect when handling sensitive donor and institutional information.
Ownership and Accountability
– Takes responsibility for deliverables, deadlines, and stewardship outcomes with a focus on quality and follow-through.
Extra Duties Statement This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed. This position is classified under Fair Labor Standards Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings.
TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.
Equal Opportunity Employer TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status.
The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is primarily performed in an office or academic environment using standard technology and communication tools. These activities can be performed with or without reasonable accommodation to support the essential functions of the role.
Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks A criminal history background check will be required for the finalist(s) under consideration for this position.
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Job Description The Stewardship and Donor Relations Manager is responsible for managing, developing, implementing, and continuously improving a comprehensive stewardship program for The TSTC Foundation. This role oversees statewide stewardship efforts across all campuses, including donor communications, recognition, naming opportunities, endowment reporting and compliance, scholarship stewardship, employee giving, and customized major donor engagement. The position ensures consistent, high-quality donor experiences that strengthen relationships, support retention, and reinforce donor impact aligned with TSTC’s mission.
Essential Functions Employee will demonstrate TSTC’s Core Values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and community members.
Stewardship Program Management Manage and continuously improve a comprehensive stewardship plan serving multiple donor segments, ensuring consistent recognition, reporting, and engagement across all campuses.
Donor Communications and Reporting Develop and implement annual impact reporting, including endowment reports, broad-based impact reports, and customized major donor reports that clearly communicate donor impact and institutional outcomes.
Donor Engagement and Recognition Plan and coordinate donor engagement opportunities across TSTC regions to strengthen donor relationships and increase engagement with the college and its mission.
Foundation Communications Oversee planning and development of The TSTC Foundation’s annual report in collaboration with strategic partners across the institution.
Digital Strategy and Storytelling Develop and manage a donor-focused communication strategy, including planning and scheduling content to highlight donor impact through digital channels.
Data and Systems Integration Integrate stewardship and donor engagement tracking within Salesforce Nonprofit to ensure accurate data, reporting consistency, and actionable insights.
Metrics and Retention Develop and track donor engagement metrics to support donor retention goals and continuous improvement of stewardship strategies.
Employee Giving Plan, manage, and execute the statewide Employee Giving Campaign, coordinating engagement, communications, and reporting.
Education & Experience Required Qualifications
Associate’s degree required.
Three years of experience in marketing and communications or nonprofit fundraising.
Three years of experience managing social media or digital communications.
Two years of experience in higher education advancement, specifically donor relations or operations.
Preferred Qualifications
Bachelor’s degree preferred.
Four years of experience in marketing and communications or nonprofit fundraising.
Four years of experience managing social media or digital communications.
Three years of experience in higher education advancement, specifically donor relations or operations.
Experience with advancement CRMs and platforms, gift processing, data management, prospect research, and fundraising analytics preferred.
Relevant experience may be considered in lieu of a degree, except in cases where a specific degree is required to meet accreditation standards, licensure requirements, or other legislative or regulatory obligations. This includes, but is not limited to, certain faculty positions and staff roles governed by state or federal educational mandates.
Skills & Abilities
Ability to develop and manage donor stewardship strategies across multiple donor segments.
Ability to produce clear, compelling written and verbal communications for diverse audiences.
Ability to manage multiple projects, timelines, and deliverables simultaneously.
Ability to analyze donor engagement data and translate insights into action.
Ability to use Salesforce Nonprofit and related systems to track engagement and stewardship activity.
Ability to apply fundraising principles including major gifts, planned giving, grants, and special events.
Ability to use digital platforms and tools to communicate donor impact effectively.
Ability to maintain confidentiality and exercise discretion with sensitive donor information.
Core Competencies
Problem-Solving
– Identifies, analyzes, and resolves issues to improve stewardship processes and donor engagement outcomes.
Analytical Thinking
– Applies critical thinking and data analysis to evaluate stewardship effectiveness and inform decisions.
Customer Service and Teamwork
– Demonstrates commitment to donor service and collaboration through proactive engagement and effective partnership with stakeholders.
Ethical Conduct
– Upholds ethical standards, integrity, and professionalism in all donor relations and communications.
Organization and Attention to Detail
– Maintains accuracy, consistency, and quality across stewardship reporting, recognition, and engagement activities.
Professionalism and Confidentiality
– Demonstrates professionalism, discretion, and respect when handling sensitive donor and institutional information.
Ownership and Accountability
– Takes responsibility for deliverables, deadlines, and stewardship outcomes with a focus on quality and follow-through.
Extra Duties Statement This job description outlines the general responsibilities and expectations of the role. It is not intended to include every task or responsibility. Additional duties may be assigned by leadership as needed. This position is classified under Fair Labor Standards Act (FLSA) as exempt and operates in a professional and instructional environment that may include campus offices, classrooms, or lab settings.
TSTC will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.
Equal Opportunity Employer TSTC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, genetic information, or veteran status.
The role may require movement across campus, participation in meetings, and engagement with faculty, staff, and students to support institutional goals. Work is primarily performed in an office or academic environment using standard technology and communication tools. These activities can be performed with or without reasonable accommodation to support the essential functions of the role.
Employment Eligibility Verification If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks A criminal history background check will be required for the finalist(s) under consideration for this position.
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