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In-House Agency Print and Digital Design Lead

Citi, Schaumburg, Illinois, us, 60159

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Primary Location:

Schaumburg, Illinois, United States

About The Role We’re seeking an experienced

Design Lead

to drive the creative vision and execution of our brand across all lower funnel marketing. As an in‑house leader, you’ll collaborate closely with cross‑functional teams to develop strategic, high‑impact design solutions that elevate our visual identity and support business goals. This role requires a strong blend of hands‑on design skills, creative direction, and team leadership to guide and inspire a growing design team.

Key Responsibilities

Lead Creative Direction – Uphold the brand’s visual identity across all lower funnel marketing channels

Design Execution – Oversee the development of high‑quality design work, from concept to final delivery, ensuring consistency and excellence

Team Leadership – Mentor and manage a team of designers, providing guidance, continual feedback, and fostering a collaborative and growth‑oriented environment

Cross‑Functional Collaboration – Partner with colleagues across strategy and marketing teams to align design strategies with business objectives

Brand Stewardship – Maintain and evolve brand guidelines to ensure a cohesive identity across all internal and external communications

Stakeholder Communication – Present design concepts and rationale clearly to stakeholders, incorporating feedback effectively

Trend Awareness – Stay up to date with design trends, tools, and technologies to keep the brand’s creative approach fresh and relevant

Quality Control – Review and approve final assets to ensure they meet brand standards, ADA/WCAG 2.1 guidelines and project goals

Foster a Creative Culture – Champion a positive, inclusive and innovative design culture that encourages continuous learning and collaboration

Qualifications

8+ years of leadership experience, including a design background

Agency experience (in‑house agency experience is a plus)

Mastery of Adobe Creative Suite (especially Photoshop, Illustrator, InDesign)

Expert‑level proficiency in Figma, including experience with components, auto‑layout, libraries, and collaborative design workflows

Familiar with creative AI tools

A proven history of design fundamentals (including typography, color theory, brand adherence, and critical thinking with regards to creative application)

Experience working with design systems and component libraries

Proficient in implementation of ADA accessibility standards, particularly for email design

Strong presentation skills and the ability to clearly and effectively discuss projects

Strong communication, project management, and organizational skills

Experience utilizing a work management platform

Able to balance speed with precision and adapt to evolving priorities

A BA or higher in marketing or a related field

A comprehensive online portfolio showcasing your strongest work, including examples relevant to email and direct mail

Education

Bachelor’s/University degree, Master’s degree preferred

Job Family Group:

Marketing

Job Family:

Communication & Creative Services

Time Type:

Full time

Primary Location Full Time Salary Range:

$114,720.00 – $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills:

Please see the requirements listed above.

Other Relevant Skills:

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Feb 19, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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