Sr. Relationship Manager
Sunwest Bank, Irvine, CA, United States
Summary
With direction and supervision from department head, provides direct support to develop and analyze all relevant depository and credit information pertaining to a wide range of bank business customers or prospects. Prepares or assists in the preparation of credit authorizations, in accordance with the Bank’s policies and procedures, for presentation to their supervisor and prior to submission to senior credit personnel and/or credit committees. Prepares detailed collateral analysis and coordinates appraisal and third‑party analysis as necessary. Spreads and analyzes financial statement information to determine financial capacity of borrowers. Prepares support to supervisor in the sourcing and opening of new depository accounts, including but not limited to, the collection of all legal and compliance‑related materials that are required in the process of opening a new account.
This position, with direction and supervision from the department head, may be assigned a loan and deposit portfolio to manage at the discretion of their supervisor, and will be responsible to open and maintain a variety of relationships by selling other products/services to customers through development of relationship plans, lines, deposits or complex cash management and detail‑oriented operational plans.
Essential Duties And Responsibilities
Grows and maintains a list of qualified centers of influence which complement the industries or niches in which they serve.
Identifies and attends marketing events that complement or serve the industry or product niches of their portfolio.
Sources/develops new business relationships consisting of both loan and deposit products.
Interfaces with borrowers and borrowers’ advisors as necessary.
Maintains a general knowledge of cash management and deposit products offered by the Bank.
Works as a member of a team comprised of Sunwest Bank product experts to ensure continuity of high‑quality service, product delivery and responsiveness to client needs.
Creates and maintains effective relationships with members of the team.
Maintains a high degree of creativity and independence.
Interacts with branch staff, bank operations and cash management to support business services and products.
Effectively uses company resources such as Salesforce to deliver excellent customer service both inside and outside the Bank.
Requests and prepares financial information needed by the supervisor to identify potential operations and lending risks and ensure proper documentation on accounts.
Underwrites directly or manages the underwriting process of all loans under supervisor’s responsibility.
Reviews requests for the establishment or renewal of loans.
Complies with all regulations and prepares necessary documentation to draw loan documents.
Ensures credit files for all loans under supervisor’s responsibility are complete and prepared in form and substance satisfactory for Credit Administration and regulatory review.
Effectively manages the loan process to ensure requests are being reviewed efficiently, that customers receive timely answers and that all approved transactions are completed quickly and accurately.
Additional Responsibilities
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
Demonstrates high level of quality work, attendance and appearance.
Adheres to all Company Policies & Procedures and Safety Regulations.
Adheres to local, state and federal laws.
Understands and complies with all company rules and regulations.
Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT‑Identity Theft, Information Technology and GLBA.
Additional duties as assigned as it relates to the position.
Supervisory Responsibilities This position does not have supervisory responsibilities.
Minimum Qualifications
Ability to understand different legal entity structures.
Knowledge of commercial banking products and services.
General computer skills to enable communication with all levels of Bank management, staff and customers (Excel, Word, and Internet access).
Organizational ability with capacity to efficiently manage multiple projects simultaneously.
Ability to take the initiative and prioritize tasks; good time management, problem prevention and problem‑solving skills.
Competencies
Adaptability
Communication
Decision Making
Initiative
Innovation
Motivator
Organization
Professionalism
Results Oriented
Physical Demands
Standing, walking and squatting less than fifty percent of the work shift.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and reports.
Must be able to see, hear and speak in order to communicate with employees and other customers.
Specific vision abilities include close, distance, peripheral vision, depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
Sedentary: Limited activity, no lifting, limited walking.
Moderate: Mostly standing, walking, bending, frequent lifting.
X‑Light: Office work, some lifting, bending, stooping or kneeling, walking.
Arduous: Heavy lifting, bending, crawling, climbing.
Work Environment The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate.
Sunwest Bank Is an Equal Opportunity Employer.
Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its affirmative action program.
Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, is expected to make every resolute attempt to conform to its Bank Secrecy Act program and procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.
Attend and complete all required classroom, computer‑based, web‑based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.
Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.
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This position, with direction and supervision from the department head, may be assigned a loan and deposit portfolio to manage at the discretion of their supervisor, and will be responsible to open and maintain a variety of relationships by selling other products/services to customers through development of relationship plans, lines, deposits or complex cash management and detail‑oriented operational plans.
Essential Duties And Responsibilities
Grows and maintains a list of qualified centers of influence which complement the industries or niches in which they serve.
Identifies and attends marketing events that complement or serve the industry or product niches of their portfolio.
Sources/develops new business relationships consisting of both loan and deposit products.
Interfaces with borrowers and borrowers’ advisors as necessary.
Maintains a general knowledge of cash management and deposit products offered by the Bank.
Works as a member of a team comprised of Sunwest Bank product experts to ensure continuity of high‑quality service, product delivery and responsiveness to client needs.
Creates and maintains effective relationships with members of the team.
Maintains a high degree of creativity and independence.
Interacts with branch staff, bank operations and cash management to support business services and products.
Effectively uses company resources such as Salesforce to deliver excellent customer service both inside and outside the Bank.
Requests and prepares financial information needed by the supervisor to identify potential operations and lending risks and ensure proper documentation on accounts.
Underwrites directly or manages the underwriting process of all loans under supervisor’s responsibility.
Reviews requests for the establishment or renewal of loans.
Complies with all regulations and prepares necessary documentation to draw loan documents.
Ensures credit files for all loans under supervisor’s responsibility are complete and prepared in form and substance satisfactory for Credit Administration and regulatory review.
Effectively manages the loan process to ensure requests are being reviewed efficiently, that customers receive timely answers and that all approved transactions are completed quickly and accurately.
Additional Responsibilities
Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
Demonstrates high level of quality work, attendance and appearance.
Adheres to all Company Policies & Procedures and Safety Regulations.
Adheres to local, state and federal laws.
Understands and complies with all company rules and regulations.
Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT‑Identity Theft, Information Technology and GLBA.
Additional duties as assigned as it relates to the position.
Supervisory Responsibilities This position does not have supervisory responsibilities.
Minimum Qualifications
Ability to understand different legal entity structures.
Knowledge of commercial banking products and services.
General computer skills to enable communication with all levels of Bank management, staff and customers (Excel, Word, and Internet access).
Organizational ability with capacity to efficiently manage multiple projects simultaneously.
Ability to take the initiative and prioritize tasks; good time management, problem prevention and problem‑solving skills.
Competencies
Adaptability
Communication
Decision Making
Initiative
Innovation
Motivator
Organization
Professionalism
Results Oriented
Physical Demands
Standing, walking and squatting less than fifty percent of the work shift.
Required to lift, move and carry up to 40 pounds.
Ability to read, count and write to accurately complete all documentation and reports.
Must be able to see, hear and speak in order to communicate with employees and other customers.
Specific vision abilities include close, distance, peripheral vision, depth perception and ability to adjust focus.
Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.
Sedentary: Limited activity, no lifting, limited walking.
Moderate: Mostly standing, walking, bending, frequent lifting.
X‑Light: Office work, some lifting, bending, stooping or kneeling, walking.
Arduous: Heavy lifting, bending, crawling, climbing.
Work Environment The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance. Noise levels are considered moderate.
Sunwest Bank Is an Equal Opportunity Employer.
Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its affirmative action program.
Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, is expected to make every resolute attempt to conform to its Bank Secrecy Act program and procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.
Attend and complete all required classroom, computer‑based, web‑based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank’s “Code of Ethics and Conduct.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.
Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.
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