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Event Manager

JLL, Chicago, Illinois, United States, 60290

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JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients.

We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Title: Events Manager

Job Description

We are currently seeking an Events Manager to join our Experience Management (XM) team.

Responsibilities The Events Manager’s main duty is to sell and manage the event spaces and Conference Center.

This individual will provide exemplary customer service and event planning management according to JLL Experience Management and client standards.

This position requires flexible availability in the evenings and on Saturdays.

Event Management Serve as primary contact for evening and weekend event operations Manage the day‑to‑day operation of conference center events including corporate, social, and non‑profit events, and internal meetings Conduct client meet and greet prior to event as well as post‑event follow up as directed Maintain vendor relationships, agreements and certificates of insurance Assist clients with onsite event coordination including, but not limited to catering, hotel accommodations, decorations, etc.

Administration Coordinate labor for events including janitorial and security and loading dock schedule Be knowledgeable of the conference center audio‑visual equipment and its operation as well as maintain and secure equipment

Contract File Administration Keep up to date status of all contracts for events, preferred vendors, non‑preferred vendors, etc. Distribute inner office memos as directed Coordinate appropriate labor for all events as directed Coordinate security as directed Secure insurance certificates (COI) as directed File all correspondence as directed Confirm client full payment is received prior to all events

Management Responsible for the supervision of the Conference Center staff and vendor staff, providing daily support and management of job performance Manage staff to meet JLL Experience Management and contracted client expectations Evaluate and participate in the hiring of Conference Center staff Provide training in JLL Experience Management policies and procedures Counsel and coach team members regarding unsatisfactory performance, including recommendation of termination when appropriate

General Event Planning Services Handle all event planning requests in a timely manner See planning through from beginning to end to ensure that they run smoothly Be proactive to provide follow‑up, updates and status on any and all requests in a timely manner Other concierge‑related requests, as needed Other reports, duties, meetings as needed

Job Qualifications, Education and Experience Four‑year degree preferred or partial degree with life experience 5+ years’ experience in event industry; hospitality or related field desirable 3‑5 years’ experience in direct event planning Conference Center management experience highly recommended Superior knowledge of local dining, entertainment venues, and ability to match client desires to the appropriate venue Direct hotel/catering/event sales and marketing experience preferably from the hospitality industry with 3‑5 years’ experience Experience in management of employees Must be able to develop and evaluate Event Revenue Summaries Must have experience developing and leading marketing activities including website development Must have contract negotiation experience Outside sales experience and cold calling is a plus High proficiency in MS Excel and other spreadsheets; experience with CRMs such as Salesforce, Caterease, etc. Able to multi‑task in a fast‑paced environment and communicate with diverse clientele able to think quickly and efficiently when confronted with a client request Motivated self‑starter able to work with minimal supervision Creative problem‑solver, proactive, approachable and solution‑focused Professional demeanor and appearance Strong planning and organizational skills Excellent interpersonal and communication skills Anticipates needs of clients; flexible and adaptable; punctual and consistent Computer literacy in MS Office and Internet Commitment to company values Superior knowledge of Corporate/Social Club amenities and services Proven track record of results, decisive, big‑thinking, time‑management in high‑volume environment; contribution to diverse, supportive and talented team

Estimated compensation: USD 71,000.00 - 74,600.00 per year

Location: On‑site – Chicago, IL

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized Benefits

401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay

We are an Equal Opportunity Employer and fully committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and overall selection process – please email us at HRSCLeaves@jll.com.

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