H-D Vehicle Sales Associate
Iron Steed Harley-Davidson, Vacaville, California, United States, 95687
Join the Iron Steed Harley-Davidson Family
Are you passionate about Harley-Davidson and eager to share that excitement with others? Iron Steed H-D is looking for someone with a great attitude who thrives in a fast-paced, fun, and customer-focused environment. Buying a Harley-Davidson motorcycle is a life-changing decision that opens the door to an entirely new lifestyle. As a team member, you'll play a key role in introducing new riders to this worldproviding exceptional service, guidance, and a welcoming experience. We offer extensive training and access to industry-leading tools to help you build your skills and succeed. This is your opportunity to join one of the most dynamic and fastest-growing Harley-Davidson dealerships in California. At Iron Steed Harley-Davidson, fulfilling dreams of personal freedom isn't just a mottoit's our purpose and passion. Located in Vacaville, CA, we're committed to delivering exceptional customer experiences that reflect the spirit of the Harley-Davidson lifestyle. We're not just a dealershipwe're riders ourselves. We understand our customers because we live the same dream they do. Whether it's on the sales floor or out on the open road, we take pride in being part of something bigger: a community built on freedom, adventure, and camaraderie. We are Iron Steed Harley-Davidson. About the Role: The H-D Vehicle Sales Associate plays a pivotal role in driving the success of our retail operations by delivering exceptional customer service and expert product knowledge to prospective buyers. This position focuses on guiding customers through the entire sales process, from initial inquiry to final purchase, ensuring a seamless and satisfying experience. The associate will leverage their understanding of Harley-Davidson motorcycles and related products to match customers with the ideal vehicle that fits their lifestyle and preferences. Additionally, the role involves maintaining strong relationships with customers to encourage repeat business and referrals, contributing to long-term dealership growth. Ultimately, the H-D Vehicle Sales Associate is responsible for meeting and exceeding sales targets while upholding the brand's reputation for quality and customer satisfaction. Minimum Qualifications: High school diploma or equivalent. Proven experience in retail sales, preferably in the automotive or motorcycle industry. Valid driver's license with a clean driving record. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Preferred Qualifications: Previous experience selling Harley-Davidson motorcycles or similar brands. Knowledge of motorcycle mechanics and maintenance. Familiarity with dealership management software and CRM systems. Certification in sales or customer service training programs. Passion for motorcycles and the Harley-Davidson brand. Responsibilities: Engage with customers in a professional and friendly manner to understand their needs and preferences related to Harley-Davidson motorcycles and accessories. Provide detailed product information, including features, benefits, financing options, and warranty coverage to assist customers in making informed purchasing decisions. Conduct test rides and demonstrations to showcase vehicle performance and features, ensuring compliance with safety protocols. Negotiate sales terms and close deals while adhering to dealership policies and procedures. Maintain accurate records of customer interactions, sales activities, and inventory status using dealership management software. Collaborate with the service and finance departments to facilitate smooth transaction processes and customer satisfaction. Participate in ongoing training and product knowledge sessions to stay current with new models, industry trends, and sales techniques. Follow up with customers post-sale to ensure satisfaction and encourage future business opportunities. Skills: The H-D Vehicle Sales Associate utilizes strong communication skills daily to build rapport with customers and clearly convey product information. Negotiation and persuasion skills are essential for closing sales while ensuring customer satisfaction and adherence to dealership policies. Organizational skills are applied to manage customer records, follow-ups, and inventory tracking efficiently. Technical knowledge of motorcycles enhances the associate's ability to answer detailed questions and provide accurate demonstrations, increasing customer confidence. Additionally, adaptability and problem-solving skills help the associate respond effectively to diverse customer needs and dynamic retail environments.
Are you passionate about Harley-Davidson and eager to share that excitement with others? Iron Steed H-D is looking for someone with a great attitude who thrives in a fast-paced, fun, and customer-focused environment. Buying a Harley-Davidson motorcycle is a life-changing decision that opens the door to an entirely new lifestyle. As a team member, you'll play a key role in introducing new riders to this worldproviding exceptional service, guidance, and a welcoming experience. We offer extensive training and access to industry-leading tools to help you build your skills and succeed. This is your opportunity to join one of the most dynamic and fastest-growing Harley-Davidson dealerships in California. At Iron Steed Harley-Davidson, fulfilling dreams of personal freedom isn't just a mottoit's our purpose and passion. Located in Vacaville, CA, we're committed to delivering exceptional customer experiences that reflect the spirit of the Harley-Davidson lifestyle. We're not just a dealershipwe're riders ourselves. We understand our customers because we live the same dream they do. Whether it's on the sales floor or out on the open road, we take pride in being part of something bigger: a community built on freedom, adventure, and camaraderie. We are Iron Steed Harley-Davidson. About the Role: The H-D Vehicle Sales Associate plays a pivotal role in driving the success of our retail operations by delivering exceptional customer service and expert product knowledge to prospective buyers. This position focuses on guiding customers through the entire sales process, from initial inquiry to final purchase, ensuring a seamless and satisfying experience. The associate will leverage their understanding of Harley-Davidson motorcycles and related products to match customers with the ideal vehicle that fits their lifestyle and preferences. Additionally, the role involves maintaining strong relationships with customers to encourage repeat business and referrals, contributing to long-term dealership growth. Ultimately, the H-D Vehicle Sales Associate is responsible for meeting and exceeding sales targets while upholding the brand's reputation for quality and customer satisfaction. Minimum Qualifications: High school diploma or equivalent. Proven experience in retail sales, preferably in the automotive or motorcycle industry. Valid driver's license with a clean driving record. Strong communication and interpersonal skills. Ability to work flexible hours, including weekends and holidays. Preferred Qualifications: Previous experience selling Harley-Davidson motorcycles or similar brands. Knowledge of motorcycle mechanics and maintenance. Familiarity with dealership management software and CRM systems. Certification in sales or customer service training programs. Passion for motorcycles and the Harley-Davidson brand. Responsibilities: Engage with customers in a professional and friendly manner to understand their needs and preferences related to Harley-Davidson motorcycles and accessories. Provide detailed product information, including features, benefits, financing options, and warranty coverage to assist customers in making informed purchasing decisions. Conduct test rides and demonstrations to showcase vehicle performance and features, ensuring compliance with safety protocols. Negotiate sales terms and close deals while adhering to dealership policies and procedures. Maintain accurate records of customer interactions, sales activities, and inventory status using dealership management software. Collaborate with the service and finance departments to facilitate smooth transaction processes and customer satisfaction. Participate in ongoing training and product knowledge sessions to stay current with new models, industry trends, and sales techniques. Follow up with customers post-sale to ensure satisfaction and encourage future business opportunities. Skills: The H-D Vehicle Sales Associate utilizes strong communication skills daily to build rapport with customers and clearly convey product information. Negotiation and persuasion skills are essential for closing sales while ensuring customer satisfaction and adherence to dealership policies. Organizational skills are applied to manage customer records, follow-ups, and inventory tracking efficiently. Technical knowledge of motorcycles enhances the associate's ability to answer detailed questions and provide accurate demonstrations, increasing customer confidence. Additionally, adaptability and problem-solving skills help the associate respond effectively to diverse customer needs and dynamic retail environments.