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CUSTOMER SERVICE (SALES)

Auto-Fit, Inc., Houston, Texas, United States, 77001

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Customer Service (Sales)

Employer: Auto Fit USA LLC Duties and Responsibilities: Providing a superior customer service experience to all walk-in contact and phone contact customers Generates and develops new business to meet specified production goals. Maintains and nurtures existing client relationships. Responds to all inquiries and requests in a timely and professional manner. Understands and communicates information regarding company products, services, policies, and procedures to new and existing clients. Possesses and maintains thorough knowledge of auto body parts and automotive industry product information. Performs other related duties as assigned by management. Qualifications: High School Diploma/GED equivalent required. Bilingual in English and Spanish. Customer service background. Prior automotive experience and knowledge of automotive parts preferred. Must be a self-starter and proactive. Commitment to excellence and high standards. Excellent written and verbal communication skills. Good judgment with the ability to make timely and sound decisions Creative, flexible, and innovative team player Strong organizational skills; able to manage priorities and workflow. Proficient in Microsoft Office. Physical Demands and Work Environment: Occasionally required to stand and walk Continually required to sit Continually required to utilize hand and finger dexterity Continually required to talk or hear Continually utilize visual acuity to use a keyboard Occasionally required to lift/push/carry items up to 50 pounds Job Type: Full-time Schedule: Store Hours: Monday-Friday 8 AM-5:30 PM, Saturday 8 AM-4 PM Require working some Saturdays. Pay: Hourly wage and commission Benefits: Dental, Health, & Vision insurance Short & Long Term Disability Insurance Accidental, Critical & Hospital Indemnity Insurance Term Life Insurance Employees Discount Accident Emergency Treatment Benefit Paid Time Off 401K