Demand Center Inbound Sales Specialist
Cetera Financial Group, Saint Cloud, Minnesota, United States, 56301
Inbound Sales Development Representative
The Inbound Sales Development Representative is responsible for nurturing inbound leads through the early stages of their buyer journey and uncovering qualified opportunities to be handed over to the Business Development Professional. As an Inbound Sales Development Representative, you will be responsible for engaging with potential prospects who have shown interest in our products or services through various inbound channels such as website inquiries, email inquiries, and inbound calls. You will play a crucial role in driving revenue growth by delivering exceptional conversational experiences, diligent lead qualification and nurturing leads into conversion. As you develop, expanded opportunities may include target market penetration, calling on ideal customer profiles and senior-level executives. What you will do: Respond promptly and professionally to inbound inquiries from potential customers via email, phone, chat, and other communication channels. Manage intake & qualification of leads to determine fit from our inbound channels (Search firms & Referrals) based on their level of interest, budget, timeline, and fit with our offerings. Deliver a "consultative" approach to selling; partner with the lead referring source to understand the prospect's business, their goals, objectives, and challenges before recommending a route and ensure all info is captured to continue nurturing and profile build on the prospect Route prospects to the Business Development team to assist in solving problems and driving value. Cultivates & provides education on areas of interest for under-informed prospects and sell in value proposition. Utilize CRM (Customer Relationship Management) systems and sales tools to track interactions, update lead statuses, and prioritize follow-up activities Maintain Data quality and consistency across lead management systems Provide ongoing support and assistance to prospects throughout the sales process, addressing any questions or concerns they may have. Document all prospect interactions, activities, and outcomes accurately and comprehensively in CRM software or other sales tools and maintain Data quality and consistency across lead management systems Continuously learn about industry trends, market developments, and competitor strategies What you need to have: High School Diploma or equivalent; additional education or certifications in Sales or Customer Service is desirable Minimum of 1-3 years of experience within B2B sales. A plus if experience in sales is within enterprise solutions, software, Finance or tech sales environment. Strong interpersonal skills and the ability to build rapport quickly with diverse individuals. Consistent over-achievement in past positions Possess an understanding of basic sales methodologies Technically adept, self-motivated, and driven by results Demonstrated ability to work effectively in a fast-paced, dynamic environment. Goal-oriented mindset with a track record of meeting or exceeding targets. What's nice to have: Proficiency in using CRM systems and MS Suite, other sales tools is a plus Travel Requirements: Up to (10%) Compensation: The base annual salary range for this role is $77,500, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
The Inbound Sales Development Representative is responsible for nurturing inbound leads through the early stages of their buyer journey and uncovering qualified opportunities to be handed over to the Business Development Professional. As an Inbound Sales Development Representative, you will be responsible for engaging with potential prospects who have shown interest in our products or services through various inbound channels such as website inquiries, email inquiries, and inbound calls. You will play a crucial role in driving revenue growth by delivering exceptional conversational experiences, diligent lead qualification and nurturing leads into conversion. As you develop, expanded opportunities may include target market penetration, calling on ideal customer profiles and senior-level executives. What you will do: Respond promptly and professionally to inbound inquiries from potential customers via email, phone, chat, and other communication channels. Manage intake & qualification of leads to determine fit from our inbound channels (Search firms & Referrals) based on their level of interest, budget, timeline, and fit with our offerings. Deliver a "consultative" approach to selling; partner with the lead referring source to understand the prospect's business, their goals, objectives, and challenges before recommending a route and ensure all info is captured to continue nurturing and profile build on the prospect Route prospects to the Business Development team to assist in solving problems and driving value. Cultivates & provides education on areas of interest for under-informed prospects and sell in value proposition. Utilize CRM (Customer Relationship Management) systems and sales tools to track interactions, update lead statuses, and prioritize follow-up activities Maintain Data quality and consistency across lead management systems Provide ongoing support and assistance to prospects throughout the sales process, addressing any questions or concerns they may have. Document all prospect interactions, activities, and outcomes accurately and comprehensively in CRM software or other sales tools and maintain Data quality and consistency across lead management systems Continuously learn about industry trends, market developments, and competitor strategies What you need to have: High School Diploma or equivalent; additional education or certifications in Sales or Customer Service is desirable Minimum of 1-3 years of experience within B2B sales. A plus if experience in sales is within enterprise solutions, software, Finance or tech sales environment. Strong interpersonal skills and the ability to build rapport quickly with diverse individuals. Consistent over-achievement in past positions Possess an understanding of basic sales methodologies Technically adept, self-motivated, and driven by results Demonstrated ability to work effectively in a fast-paced, dynamic environment. Goal-oriented mindset with a track record of meeting or exceeding targets. What's nice to have: Proficiency in using CRM systems and MS Suite, other sales tools is a plus Travel Requirements: Up to (10%) Compensation: The base annual salary range for this role is $77,500, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.