The Accounts Receivable Lead is a hands-on role responsible for overseeing daily AR operations across multiple profit centers with a high volume of billing activity. This position serves as the primary point of contact and subject matter expert for the AR team, providing guidance, workflow coordination, and problem resolution for a staff of approximately 10. The AR Lead ensures timely and accurate invoicing, collections support, reconciliations, and adherence to internal controls while partnering closely with management to support cash flow and reporting objectives.
Responsibilities
Serve as the day-to-day lead and go-to resource for the Accounts Receivable team, providing guidance, training, and support to ensure accuracy, consistency, and efficiency across all AR processes.
Coordinate and monitor daily AR activities, including high-volume invoicing, cash application, account reconciliations, and billing across multiple profit centers.
Ensure timely and accurate processing of invoices and resolution of billing discrepancies, meeting tight deadlines and service-level expectations.
Support the development, documentation, and consistent application of AR policies, procedures, and best practices.
Identify process gaps, recommend improvements, and assist with implementing workflow enhancements to improve quality, efficiency, and scalability.
Review AR work for accuracy and completeness, helping maintain strong internal controls and data integrity.
Act as the first point of escalation for complex AR issues, customer billing concerns, or system-related challenges, escalating to management as needed.
Assist with month-end close activities, including aging reports, reconciliations, variance analysis, and journal entry preparation.
Provide reporting, analytics, and insights to AR management to support cash flow optimization and decision-making.
Collaborate cross-functionally with billing, operations, finance, and other departments to resolve issues impacting receivables and overall financial performance.
Support onboarding and ongoing training of AR staff, reinforcing best practices and consistent standards across the team.
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Responsibilities
Serve as the day-to-day lead and go-to resource for the Accounts Receivable team, providing guidance, training, and support to ensure accuracy, consistency, and efficiency across all AR processes.
Coordinate and monitor daily AR activities, including high-volume invoicing, cash application, account reconciliations, and billing across multiple profit centers.
Ensure timely and accurate processing of invoices and resolution of billing discrepancies, meeting tight deadlines and service-level expectations.
Support the development, documentation, and consistent application of AR policies, procedures, and best practices.
Identify process gaps, recommend improvements, and assist with implementing workflow enhancements to improve quality, efficiency, and scalability.
Review AR work for accuracy and completeness, helping maintain strong internal controls and data integrity.
Act as the first point of escalation for complex AR issues, customer billing concerns, or system-related challenges, escalating to management as needed.
Assist with month-end close activities, including aging reports, reconciliations, variance analysis, and journal entry preparation.
Provide reporting, analytics, and insights to AR management to support cash flow optimization and decision-making.
Collaborate cross-functionally with billing, operations, finance, and other departments to resolve issues impacting receivables and overall financial performance.
Support onboarding and ongoing training of AR staff, reinforcing best practices and consistent standards across the team.
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