Commercial Lines Account Manager
Seeking a motivated, experienced, and detail-oriented Commercial Lines Account Manager to join a growing team. This role plays a critical part in managing and maintaining client relationships, servicing commercial insurance policies, and assisting with the growth of business partnerships. An ideal candidate is team-driven, solutions-oriented, and passionate about providing exemplary customer service.
Responsibilities
Build and maintain strong relationships with new and existing clients, ensuring their insurance needs are effectively met.
Assist clients with policy inquiries, endorsements, renewals, claims, and coverage recommendations.
Collaborate with carriers, underwriters, and external partners to negotiate and secure the best insurance solutions for customers.
Review policies and endorsements for accuracy and consistency with clients’ stated requirements.
Serve as a trusted advisor to clients by providing ongoing risk management recommendations and educating them about coverage options.
Handle client requests in a timely and professional manner to ensure a high-quality service experience.
Maintain accurate and up-to-date client information in the agency management system.
Stay informed and up to date on insurance industry trends, market conditions, and regulatory requirements.
Support Account Executives, Producers, and other team members in sales, policy management, and administrative tasks as needed.
Qualifications/Requirements
Proven experience as an Account Manager, preferably in commercial lines insurance.
Holds an active P&C (Property and Casualty) insurance license.
Strong understanding of commercial insurance products, coverages, and risk management principles.
Excellent communication and interpersonal skills, with a strong ability to build trust and rapport with clients and colleagues.
Demonstrated organizational and time management skills, with the ability to prioritize multiple tasks efficiently and effectively.
Proficiency in insurance agency management systems and MS Office Suite (Word, Excel, Outlook).
Analytical mindset with a problem‑solving attitude and strong attention to detail.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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Responsibilities
Build and maintain strong relationships with new and existing clients, ensuring their insurance needs are effectively met.
Assist clients with policy inquiries, endorsements, renewals, claims, and coverage recommendations.
Collaborate with carriers, underwriters, and external partners to negotiate and secure the best insurance solutions for customers.
Review policies and endorsements for accuracy and consistency with clients’ stated requirements.
Serve as a trusted advisor to clients by providing ongoing risk management recommendations and educating them about coverage options.
Handle client requests in a timely and professional manner to ensure a high-quality service experience.
Maintain accurate and up-to-date client information in the agency management system.
Stay informed and up to date on insurance industry trends, market conditions, and regulatory requirements.
Support Account Executives, Producers, and other team members in sales, policy management, and administrative tasks as needed.
Qualifications/Requirements
Proven experience as an Account Manager, preferably in commercial lines insurance.
Holds an active P&C (Property and Casualty) insurance license.
Strong understanding of commercial insurance products, coverages, and risk management principles.
Excellent communication and interpersonal skills, with a strong ability to build trust and rapport with clients and colleagues.
Demonstrated organizational and time management skills, with the ability to prioritize multiple tasks efficiently and effectively.
Proficiency in insurance agency management systems and MS Office Suite (Word, Excel, Outlook).
Analytical mindset with a problem‑solving attitude and strong attention to detail.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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