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Conversational AI Developer

ManpowerGroup Global, Inc., Adelphi, Maryland, United States

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Our client, a leader in higher education technology solutions, is seeking a passionate and innovative Conversational AI Developer to join their dynamic team. As a key contributor supporting the AI and software development department, the ideal candidate will demonstrate creativity, collaboration, and a strong technical foundation, aligning seamlessly with the organization’s mission to advance educational experiences through cutting‑edge AI technologies.

Job Title:

Conversational AI Developer

Location: Remote

Pay Range:

$61 - $69/hr W2

What’s the Job?

Drive the full lifecycle development — from design to deployment — of scalable chatbots and virtual assistants utilizing Microsoft Bot Framework, Kore.ai, or similar CAI technologies

Collaborate with cross‑functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories

Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly

Leverage Generative AI services to enhance chatbot responses with creativity and personalization

Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions

What’s Needed?

3+ years of experience in software development, preferably with a focus on conversational AI or chatbots (MS Chatbots preferred)

Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization

Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic

Hands‑on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems

Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation

What’s in it for me?

Be a part of a cutting‑edge team at the forefront of Conversational AI development in Higher Education

Work on challenging and rewarding projects that make a real impact

Opportunity to learn and grow your skills in a dynamic and fast‑paced environment

Upon completion of waiting period consultants are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –

Manpower, Experis, Talent Solutions, and Jefferson Wells

– creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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