Director, Data
Behavioral Health System Baltimore, Inc., Baltimore, Maryland, United States, 21276
Description
Join us to turn data into insight, and insight into impact, using numbers, stories and strategy to change lives in Baltimore City. BHSB is looking for a Director of Data to lead how we collect, use and tell the story of data across the organization and the behavioral health system in Baltimore City. This is a senior leadership role for someone who is equal parts strategic thinker, data translator, people leader and change maker. The Director, Data is responsible for shaping and advancing an integrated, cross departmental data ecosystem that strengthens decision-making, drives continuous improvement, and accelerates meaningful change. This role requires a deep commitment to promoting behavioral health and wellness, reducing health disparities, and supporting individuals, families, and communities across Baltimore. The Director, Data will define the strategic vision for how BHSB collects, manages, analyzes, and utilizes data to advance the organization's mission. As a member of the leadership team, this position collaborates with the Vice President, Accountability, to oversee data governance, ensure regulatory compliance (HIPAA, COMAR), and develop actionable insights that inform program improvement, resource investment, grant development, and advocacy efforts. This position reports to the Vice President, Accountability and is a full time position working in a hybrid work environment in Baltimore, MD. BHSB will consider for employment qualified applicants with arrest and conviction records. Essential Functions
Lead, mentor, and train BHSB team members on data collection, entry, analysis, and interpretation. Collaborate with internal stakeholders to align data efforts with operational needs. Oversee and ensure methodological rigor in the execution of data analyses. Play a critical role in ensuring that insights are translated into compelling narratives and tools that drive both community impact and policy engagement, in alignment with BHSB’s priorities. Ability to distill complex topics into clear, reliable, and actionable insights for diverse audiences. Oversee data analysis initiatives across BHSB programs and activities. Present the organization’s data findings to internal and external partners. Pose strategic, insight driven questions to surface underlying requirements, clarify objectives, and guide the development of effective data solutions. Lead the design and implementation of data frameworks that support internal learning and decision-making, positioning the organization as a thought leader in behavioral health. Build staff capacity to interpret, question, and use data ethically and effectively and support the development of innovative opportunities for learning across teams. Provide guidance and coaching support to staff on measurement, evaluation, impact, and learning. Ensure the tools for building knowledge through human-centered data gathering are deployed across every level of the organization. Facilitate consistent engagement with the Executive Team and key leaders across BHSB to review progress, success, and challenges in the implementation of BHSB’s priority practice areas and overall outcome goals. Lead preparation and follow-up for stakeholder conversations on behalf of the CEO and President, ensuring that participants have the evidence and analysis needed to understand progress and make actionable decisions. Collaborate with BHSB’s Vice President of Operations to develop, inform, and manage Data Sharing Agreements (DSAs) to ensure compliant, ethical data exchange with partners and funders. Prepare for and predict changes in the behavioral health system along with implications for the organization’s work. Lead rapid response data analysis during emerging behavioral health trends, crises, or public health events. Analytics, Reporting, and Evaluation
Direct the collection and analysis of quantitative and qualitative data to identify behavioral health service gaps, trends, and outcomes. Lead primary and desktop research, both qualitative and quantitative, with an understanding of survey methodologies. Facilitate and oversee the creation of data visualization dashboards (primarily using Tableau and Power BI) to foster data-driven decision-making for internal and external stakeholders. Lead the creation of innovative visualization tools in collaboration with BHSB’s Communications team. Develop and implement an organization-wide data strategy reflecting BHSB’s goals, demonstrating the impact of behavioral health initiatives and administrative services. Establish and enforce data governance frameworks, ensuring data accuracy, integrity and privacy. Collaborate with Director, IT to understand and support information security and privacy controls across all systems. Ensure compliance with all applicable federal, state, and local regulations regarding health information. Collaborate with BHSB’s Director, Information Technology, to gain in foundational knowledge of the technology roadmap for data systems at the organization. Troubleshoot data systems to ensure proper performance and security. Collaborate with BHSB’s Director, Technology to ensure operability of data management systems and the maintenance of datasets across multiple user groups. Other
Work effectively and collaboratively with others, both internally and externally to BHSB. Foster open and honest dialogue within and across teams and between colleagues who have different backgrounds. Engage in honest dialogue and navigate conflict in day-to-day interactions. Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality. Consistently work to engage in open and honest dialogue, including with people from different teams and different backgrounds, and ask for support when needed. Serve as part of BHSB’s disaster response team as needed, in any capacity that is needed. To perform assigned work functions, this position and those it supervises may have access to protected health information (PHI). It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the security and confidentiality of all PHI in accordance with BHSB’s policies. An offer of employment for this position at BHSB is contingent upon the results of a thorough background check which will require prior authorization from the candidate. Perform other duties as assigned. Education and Experience
Bachelor's degree in data science, Public Health, Healthcare Administration, and related fields. Master’s degree, preferred. 3 - 6 years' experience in data management and analytics Minimum 3 years in a supervisor capacity Minimum 2 years in a leadership position managing the data function for a department or an organization Minimum 2 - 4 years working in the behavioral health field, and/or a non-profit environment. Orientation to MDH regulations, COMAR, or similar local and state reporting is desired. Proficiency in SQL and data visualization tools (Tableau, Power BI, etc.) is required. Ability to work on multiple complex projects at once in a fast-paced environment. Intellectual curiosity, adaptability, and a proactive approach to exploring new ideas and emerging methodologies. Familiarity with EHR systems is desired. Excellent analytical, strategic thinking, and leadership skills. Knowledge and experience with the implementation of applicable AI tools and their impact on business practices and utilization. Advanced organizational and collaboration skills. Passion for communicating the story of data demonstrated knowledge and various data methodologies. Proven track record using array variety of analytical tools. Technical proficiency with data visualization tools. Ability to interact in a hybrid/virtual environment Supervisory Requirements
This position supervises 4 data positions. This role may require travel to other locations for meetings and other business-related needs. Ability to travel locally 10% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and site visits. Compensation
BHSB values each and every employee as an important contributor to fulfilling the organization’s mission. The ongoing health and wellness of employees is critical to BHSB’s success, and we continuously assess employee benefits, policies and practices to ensure opportunities are available for all people. The organization offers its employees a competitive compensation package which includes base pay, a comprehensive benefits plan and hybrid, family-friendly work practices. BHSB is an equal opportunity employer and does not utilize practices that give preference to individuals in hiring or promotion. Salaries are based on the requirements of each job, are non‑negotiable and step increases are offered at regular intervals. The starting hourly/annualized salary rate for this position is $115,945. The benefits plan includes comprehensive medical, dental and vision coverage, employer paid life insurance, short‑term and long‑term disability, a 403(b) plan with employer contribution, a choice of 4 FSA plans, an employee paid legal benefit, generous PTO and 13 days paid holiday. In addition, medical plan participants receive an employer paid HRA accessed by a $5,000/$10,000 debit card to cover eligible deductible and copay expenses, depending on chosen coverage. Behavioral Health System Baltimore, Inc. (BHSB) is a non‑profit organization that serves as the Local Behavioral Health Authority (LBHA) on behalf of Baltimore City. BHSB is responsible for planning, managing and monitoring resources, programs and policies within the larger Medicaid fee‑for‑service system, as well as services directly funded by BHSB through private and public grants. BHSB partners closely with Baltimore City and the State of Maryland to build an efficient and responsive system that comprehensively addresses mental illness and substance use and meets the needs of the whole person. BHSB serves as an “on the ground” expert to support the Maryland Department of Health (MDH), using our knowledge of the behavioral health needs of Baltimore City and services that are available, along with our expertise, to structure the system’s resources to meet the unique needs of our communities. BHSB has connections to other local systems, such as law enforcement, schools, social services, and courts, to ensure there is broad access to behavioral health services across systems and in communities. Culture
BHSB is intentional about advancing a healthy work environment that builds trust, fosters a sense of belonging, promotes learning, and supports leadership opportunities for all. BHSB uses practices that honor the diverse perspectives of all people and cultivate authentic interpersonal interactions based on mutual trust. How BHSB conducts its work internally is directly connected to the organization’s impact externally. The principles that BHSB embraces in its everyday work are flexibility, empowerment, transparency, shared decision making, authentic communication, readily available information, promotion and support of individual growth, individual accountability and collective accountability. BHSB values all people and their experiences, including those who have had prior contact with the legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. BHSB also takes steps to proactively prevent and address conflict and discrimination by investing in organizational education to foster the development of an accountable and respectful workplace where all employees are supported and encouraged to do their best work. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Join us to turn data into insight, and insight into impact, using numbers, stories and strategy to change lives in Baltimore City. BHSB is looking for a Director of Data to lead how we collect, use and tell the story of data across the organization and the behavioral health system in Baltimore City. This is a senior leadership role for someone who is equal parts strategic thinker, data translator, people leader and change maker. The Director, Data is responsible for shaping and advancing an integrated, cross departmental data ecosystem that strengthens decision-making, drives continuous improvement, and accelerates meaningful change. This role requires a deep commitment to promoting behavioral health and wellness, reducing health disparities, and supporting individuals, families, and communities across Baltimore. The Director, Data will define the strategic vision for how BHSB collects, manages, analyzes, and utilizes data to advance the organization's mission. As a member of the leadership team, this position collaborates with the Vice President, Accountability, to oversee data governance, ensure regulatory compliance (HIPAA, COMAR), and develop actionable insights that inform program improvement, resource investment, grant development, and advocacy efforts. This position reports to the Vice President, Accountability and is a full time position working in a hybrid work environment in Baltimore, MD. BHSB will consider for employment qualified applicants with arrest and conviction records. Essential Functions
Lead, mentor, and train BHSB team members on data collection, entry, analysis, and interpretation. Collaborate with internal stakeholders to align data efforts with operational needs. Oversee and ensure methodological rigor in the execution of data analyses. Play a critical role in ensuring that insights are translated into compelling narratives and tools that drive both community impact and policy engagement, in alignment with BHSB’s priorities. Ability to distill complex topics into clear, reliable, and actionable insights for diverse audiences. Oversee data analysis initiatives across BHSB programs and activities. Present the organization’s data findings to internal and external partners. Pose strategic, insight driven questions to surface underlying requirements, clarify objectives, and guide the development of effective data solutions. Lead the design and implementation of data frameworks that support internal learning and decision-making, positioning the organization as a thought leader in behavioral health. Build staff capacity to interpret, question, and use data ethically and effectively and support the development of innovative opportunities for learning across teams. Provide guidance and coaching support to staff on measurement, evaluation, impact, and learning. Ensure the tools for building knowledge through human-centered data gathering are deployed across every level of the organization. Facilitate consistent engagement with the Executive Team and key leaders across BHSB to review progress, success, and challenges in the implementation of BHSB’s priority practice areas and overall outcome goals. Lead preparation and follow-up for stakeholder conversations on behalf of the CEO and President, ensuring that participants have the evidence and analysis needed to understand progress and make actionable decisions. Collaborate with BHSB’s Vice President of Operations to develop, inform, and manage Data Sharing Agreements (DSAs) to ensure compliant, ethical data exchange with partners and funders. Prepare for and predict changes in the behavioral health system along with implications for the organization’s work. Lead rapid response data analysis during emerging behavioral health trends, crises, or public health events. Analytics, Reporting, and Evaluation
Direct the collection and analysis of quantitative and qualitative data to identify behavioral health service gaps, trends, and outcomes. Lead primary and desktop research, both qualitative and quantitative, with an understanding of survey methodologies. Facilitate and oversee the creation of data visualization dashboards (primarily using Tableau and Power BI) to foster data-driven decision-making for internal and external stakeholders. Lead the creation of innovative visualization tools in collaboration with BHSB’s Communications team. Develop and implement an organization-wide data strategy reflecting BHSB’s goals, demonstrating the impact of behavioral health initiatives and administrative services. Establish and enforce data governance frameworks, ensuring data accuracy, integrity and privacy. Collaborate with Director, IT to understand and support information security and privacy controls across all systems. Ensure compliance with all applicable federal, state, and local regulations regarding health information. Collaborate with BHSB’s Director, Information Technology, to gain in foundational knowledge of the technology roadmap for data systems at the organization. Troubleshoot data systems to ensure proper performance and security. Collaborate with BHSB’s Director, Technology to ensure operability of data management systems and the maintenance of datasets across multiple user groups. Other
Work effectively and collaboratively with others, both internally and externally to BHSB. Foster open and honest dialogue within and across teams and between colleagues who have different backgrounds. Engage in honest dialogue and navigate conflict in day-to-day interactions. Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality. Consistently work to engage in open and honest dialogue, including with people from different teams and different backgrounds, and ask for support when needed. Serve as part of BHSB’s disaster response team as needed, in any capacity that is needed. To perform assigned work functions, this position and those it supervises may have access to protected health information (PHI). It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the security and confidentiality of all PHI in accordance with BHSB’s policies. An offer of employment for this position at BHSB is contingent upon the results of a thorough background check which will require prior authorization from the candidate. Perform other duties as assigned. Education and Experience
Bachelor's degree in data science, Public Health, Healthcare Administration, and related fields. Master’s degree, preferred. 3 - 6 years' experience in data management and analytics Minimum 3 years in a supervisor capacity Minimum 2 years in a leadership position managing the data function for a department or an organization Minimum 2 - 4 years working in the behavioral health field, and/or a non-profit environment. Orientation to MDH regulations, COMAR, or similar local and state reporting is desired. Proficiency in SQL and data visualization tools (Tableau, Power BI, etc.) is required. Ability to work on multiple complex projects at once in a fast-paced environment. Intellectual curiosity, adaptability, and a proactive approach to exploring new ideas and emerging methodologies. Familiarity with EHR systems is desired. Excellent analytical, strategic thinking, and leadership skills. Knowledge and experience with the implementation of applicable AI tools and their impact on business practices and utilization. Advanced organizational and collaboration skills. Passion for communicating the story of data demonstrated knowledge and various data methodologies. Proven track record using array variety of analytical tools. Technical proficiency with data visualization tools. Ability to interact in a hybrid/virtual environment Supervisory Requirements
This position supervises 4 data positions. This role may require travel to other locations for meetings and other business-related needs. Ability to travel locally 10% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and site visits. Compensation
BHSB values each and every employee as an important contributor to fulfilling the organization’s mission. The ongoing health and wellness of employees is critical to BHSB’s success, and we continuously assess employee benefits, policies and practices to ensure opportunities are available for all people. The organization offers its employees a competitive compensation package which includes base pay, a comprehensive benefits plan and hybrid, family-friendly work practices. BHSB is an equal opportunity employer and does not utilize practices that give preference to individuals in hiring or promotion. Salaries are based on the requirements of each job, are non‑negotiable and step increases are offered at regular intervals. The starting hourly/annualized salary rate for this position is $115,945. The benefits plan includes comprehensive medical, dental and vision coverage, employer paid life insurance, short‑term and long‑term disability, a 403(b) plan with employer contribution, a choice of 4 FSA plans, an employee paid legal benefit, generous PTO and 13 days paid holiday. In addition, medical plan participants receive an employer paid HRA accessed by a $5,000/$10,000 debit card to cover eligible deductible and copay expenses, depending on chosen coverage. Behavioral Health System Baltimore, Inc. (BHSB) is a non‑profit organization that serves as the Local Behavioral Health Authority (LBHA) on behalf of Baltimore City. BHSB is responsible for planning, managing and monitoring resources, programs and policies within the larger Medicaid fee‑for‑service system, as well as services directly funded by BHSB through private and public grants. BHSB partners closely with Baltimore City and the State of Maryland to build an efficient and responsive system that comprehensively addresses mental illness and substance use and meets the needs of the whole person. BHSB serves as an “on the ground” expert to support the Maryland Department of Health (MDH), using our knowledge of the behavioral health needs of Baltimore City and services that are available, along with our expertise, to structure the system’s resources to meet the unique needs of our communities. BHSB has connections to other local systems, such as law enforcement, schools, social services, and courts, to ensure there is broad access to behavioral health services across systems and in communities. Culture
BHSB is intentional about advancing a healthy work environment that builds trust, fosters a sense of belonging, promotes learning, and supports leadership opportunities for all. BHSB uses practices that honor the diverse perspectives of all people and cultivate authentic interpersonal interactions based on mutual trust. How BHSB conducts its work internally is directly connected to the organization’s impact externally. The principles that BHSB embraces in its everyday work are flexibility, empowerment, transparency, shared decision making, authentic communication, readily available information, promotion and support of individual growth, individual accountability and collective accountability. BHSB values all people and their experiences, including those who have had prior contact with the legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. BHSB also takes steps to proactively prevent and address conflict and discrimination by investing in organizational education to foster the development of an accountable and respectful workplace where all employees are supported and encouraged to do their best work. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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