Associate Director of Financial Aid, YSM
Illinois CPA Society, New Haven, Connecticut, us, 06540
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Under the supervision of the YSM Director of Financial Aid, this position is responsible for the comprehensive administration of financial aid to graduate level students at the Yale School of Medicine (YSM). The Associate Director is involved in the continuum of aid administration through the application process, need analysis, verification, awarding of aid based on established packaging parameters, the use of professional judgment, disbursement of aid, and loan repayment counseling. Works closely with the Medical School, including the Physician Associate program, to help a talented and dynamic group of students finance an exceptional medical education.
Position Focus: Manages and develops direct reports. Oversees $15 million loan origination and disbursement process for all YSM programs. Manages and trains loan processor. Direct counseling of students, parents, and graduates on all aspects of financial aid, ensuring compliance with all institutional and federal financial aid regulations via phone, email, zoom and in-person. Responsible for being current on Title IV federal aid and student loan regulations through participation in trainings, peer group/professional association networks and professional development opportunities. Maintains financial aid database and provides data retrieval and analysis for audit, quality control, policy planning and statistical purposes. Serves as liaison to faculty, students, alumni, and staff in the Medical School including the Physician Associate and Physician Assistant online programs for all matters pertaining to financial aid. Determines eligibility for student aid based on application and documentation review, conducting needs analysis, exercising professional judgment, calculating awards based on packaging parameters, and certifying disbursements. Establishes priorities, provides instruction, and assigns work to clerical and front-line staff. Runs office in absence of Director. Active participant in the departmental leadership team; updates and advises the director as appropriate. Participates in formulating and recommending policies governing institutional aid in conjunction with higher level authorities. Interacts with internal contacts such as administrators, as well as key partner offices (i.e. Cashier, Student Financial Services, Student Employment) and external contacts (Department of Education, student loan lenders, Veterans’ Affairs, etc.) to ensure award and disbursement of student aid. Assists with other financial aid duties as assigned by the Director of Financial Aid.
Required Skills and Abilities
Highly developed computer and technology skills including advanced knowledge of the Microsoft Office Suite of programs with a demonstrated ability in word processing and spreadsheets. Extensive knowledge of current financial aid computer databases such as Banner, including reporting and data retrieval.
Demonstrated high level of accuracy and attention to detail.
Ability to concentrate in a busy office environment, and ability to meet deadlines.
Ability to manage and develop staff and contribute to building a highly effective team. Ability to build and maintain relationships with stakeholders throughout the school and university.
Excellent interpersonal and communication skills. Ability to be discreet when dealing with confidential financial and personal family information. Must be able to show sensitivity to a diverse group of students and parents during potentially difficult and sometimes emotional financial situations.
Preferred Skills and Abilities Banner financial aid system experience desired. Graduate financial aid experience preferred.
Principal Responsibilities
Initiates, implements, and communicates admission, financial aid, internship, and career services strategic plans, policies, and procedures. Assesses and refines content of recruitment, admissions and career placement programs based on current trends and demographics.
Designs, initiates, develops and conducts programs and materials for recruitment seminars and workshops for prospective students, families, secondary schools and alumni committees. Develops and implements career fairs, panels and other programming for student career services.
Develops and maintains relationships with employers and internship sponsors to facilitate career opportunity development with external constituencies, including alumni.
Develops marketing materials and admissions publications to inform students, prospective students and families about available services, University policy and academic developments.
Supervises, develops, and trains a staff of exempt and non-exempt employees.
May perform other duties as assigned.
Required Education and Experience Bachelor’s Degree in relevant field and six years of experience in admissions, registration, placement, financial aid, student counseling or an equivalent combination of education and experience.
Required License(s) or Certification(s) Required License(s) or Certification(s):
Job Posting Date 02/12/2026
Job Category Manager
Bargaining Unit NON
Compensation Grade Academic Administration
Compensation Grade Profile Student Services Officer 5 (25)
Salary Range $82,000.00 - $131,500.00
Time Type Full time
Duration Type Staff
Work Model Hybrid
Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit Learn about background checks under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.
Note Yale University is a tobacco-free campus.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
#J-18808-Ljbffr
Under the supervision of the YSM Director of Financial Aid, this position is responsible for the comprehensive administration of financial aid to graduate level students at the Yale School of Medicine (YSM). The Associate Director is involved in the continuum of aid administration through the application process, need analysis, verification, awarding of aid based on established packaging parameters, the use of professional judgment, disbursement of aid, and loan repayment counseling. Works closely with the Medical School, including the Physician Associate program, to help a talented and dynamic group of students finance an exceptional medical education.
Position Focus: Manages and develops direct reports. Oversees $15 million loan origination and disbursement process for all YSM programs. Manages and trains loan processor. Direct counseling of students, parents, and graduates on all aspects of financial aid, ensuring compliance with all institutional and federal financial aid regulations via phone, email, zoom and in-person. Responsible for being current on Title IV federal aid and student loan regulations through participation in trainings, peer group/professional association networks and professional development opportunities. Maintains financial aid database and provides data retrieval and analysis for audit, quality control, policy planning and statistical purposes. Serves as liaison to faculty, students, alumni, and staff in the Medical School including the Physician Associate and Physician Assistant online programs for all matters pertaining to financial aid. Determines eligibility for student aid based on application and documentation review, conducting needs analysis, exercising professional judgment, calculating awards based on packaging parameters, and certifying disbursements. Establishes priorities, provides instruction, and assigns work to clerical and front-line staff. Runs office in absence of Director. Active participant in the departmental leadership team; updates and advises the director as appropriate. Participates in formulating and recommending policies governing institutional aid in conjunction with higher level authorities. Interacts with internal contacts such as administrators, as well as key partner offices (i.e. Cashier, Student Financial Services, Student Employment) and external contacts (Department of Education, student loan lenders, Veterans’ Affairs, etc.) to ensure award and disbursement of student aid. Assists with other financial aid duties as assigned by the Director of Financial Aid.
Required Skills and Abilities
Highly developed computer and technology skills including advanced knowledge of the Microsoft Office Suite of programs with a demonstrated ability in word processing and spreadsheets. Extensive knowledge of current financial aid computer databases such as Banner, including reporting and data retrieval.
Demonstrated high level of accuracy and attention to detail.
Ability to concentrate in a busy office environment, and ability to meet deadlines.
Ability to manage and develop staff and contribute to building a highly effective team. Ability to build and maintain relationships with stakeholders throughout the school and university.
Excellent interpersonal and communication skills. Ability to be discreet when dealing with confidential financial and personal family information. Must be able to show sensitivity to a diverse group of students and parents during potentially difficult and sometimes emotional financial situations.
Preferred Skills and Abilities Banner financial aid system experience desired. Graduate financial aid experience preferred.
Principal Responsibilities
Initiates, implements, and communicates admission, financial aid, internship, and career services strategic plans, policies, and procedures. Assesses and refines content of recruitment, admissions and career placement programs based on current trends and demographics.
Designs, initiates, develops and conducts programs and materials for recruitment seminars and workshops for prospective students, families, secondary schools and alumni committees. Develops and implements career fairs, panels and other programming for student career services.
Develops and maintains relationships with employers and internship sponsors to facilitate career opportunity development with external constituencies, including alumni.
Develops marketing materials and admissions publications to inform students, prospective students and families about available services, University policy and academic developments.
Supervises, develops, and trains a staff of exempt and non-exempt employees.
May perform other duties as assigned.
Required Education and Experience Bachelor’s Degree in relevant field and six years of experience in admissions, registration, placement, financial aid, student counseling or an equivalent combination of education and experience.
Required License(s) or Certification(s) Required License(s) or Certification(s):
Job Posting Date 02/12/2026
Job Category Manager
Bargaining Unit NON
Compensation Grade Academic Administration
Compensation Grade Profile Student Services Officer 5 (25)
Salary Range $82,000.00 - $131,500.00
Time Type Full time
Duration Type Staff
Work Model Hybrid
Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit Learn about background checks under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.
Note Yale University is a tobacco-free campus.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
#J-18808-Ljbffr