The Property Manager ("PM") will have broad and in-depth general management responsibilities at their assigned apartment development(s).
The PM will supervise a site team consisting of administrative, supportive services, and maintenance personnel at levels consistent with property resources. In some instances, the PM may be solely responsible for administrative tasks and may also perform supportive service tasks.
The PM will ensure their assigned apartment development(s) meets all financial goals as identified in the annual budget. The PM will relentlessly pursue full occupancy/collection of rent and optimize rental income following program requirements/market conditions, thus being a responsible steward for the success of each property.
The PM will also ensure that all compliance covenants and supportive service requirements are consistently met and that all maintenance tasks are managed professionally, while maintaining a safe work environment. The PM will ensure the integrity of all financial and operations data/systems.
The PM will provide excellent customer service to residents, encouraging long‑term retention.
As site leader, the PM will demonstrate professional leadership and support the development and training of supervised staff, while diligently pursuing their own professional development through the Pennrose Academy.
The PM will report to a Regional Property Manager.
Pay range $75,000 - $78,000/year depending on experience. Responsibilities
Effectively manage rent increases, rent collections, and the eviction process.
Consistently market the property to high standards, optimize curb appeal, and successfully convert applicant traffic/waitlists to residency while meeting all Fair Housing requirements.
Understand all aspects of the affordable housing/market rate program features of the assigned property and optimize financial and operational performance within this construct.
Proactively manage housing partner subsidy programs/relationships.
Manage accounts receivable, accounts payable and cash to meet all obligations timely.
Monitor utility consumption and related expenses, and optimize the use of the NWP system and responses.
Inspect the property daily, attend to maintenance needs, and maintain safety.
Provide meaningful input to the capital planning process and budget process, examining expenditures for cost savings and efficiencies, and sharing best practices with colleagues.
Ensure team members are onboarded effectively, trained, motivated, and equipped to be successful stewards of the properties.
Complete work orders, preventive maintenance, apartment turns, and leasing of vacant units within company policy timeframes.
Process re‑certifications, build/manage credible waiting lists for each unit type, anticipate occupancy issues, meet deadlines, and work proactively.
Own all aspects related to your apartment development.
Teach staff about customer service, professionalism, safe work practices, effective property inspections, vendor management, and optimal use of technology (Mobile Maintenance/Yardi) and Fair Housing and Risk Management initiatives.
Ensure the property is prepared for all inspections, including agency and REAC, without surges in staff and spending.
Complete insurance administration tasks necessary to conclude insurance claims successfully.
Serve as a role model, mentor, coach, and trusted resource to field staff and residents.
Ensure that the Supportive Services program is successful and meets obligations.
Support Pennrose Academy efforts to heighten the technical expertise of staff.
Performance Metrics
Property meets all aspects of the annual operating budget.
Employee retention increases and staff competency improves.
Property inspection results are consistently excellent.
Unit turnover and occupancy times steadily improve, along with tenant residency.
Insurance claim work is administered timely and professionally.
Work order and preventive maintenance completions meet PMC standards consistently.
Property does not experience insurance claims due to staff neglect.
Resident satisfaction surveys yield consistently positive results.
Required Education and Experience
High School Diploma / College degree a plus.
Four years of increasing property management responsibilities.
Knowledge of both affordable and market‑rate housing.
Industry training credentials that authenticate understanding of rental housing programs.
Valid driver’s license, an insured vehicle, and ability to travel (between properties).
Working Conditions
Ability to work periodic flexible hours; travel by plane and automobile is required.
Ability to work at property locations within or near transitional neighborhoods.
Ability to climb stairs, use elevators, bend, squat, and reach overhead.
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The PM will supervise a site team consisting of administrative, supportive services, and maintenance personnel at levels consistent with property resources. In some instances, the PM may be solely responsible for administrative tasks and may also perform supportive service tasks.
The PM will ensure their assigned apartment development(s) meets all financial goals as identified in the annual budget. The PM will relentlessly pursue full occupancy/collection of rent and optimize rental income following program requirements/market conditions, thus being a responsible steward for the success of each property.
The PM will also ensure that all compliance covenants and supportive service requirements are consistently met and that all maintenance tasks are managed professionally, while maintaining a safe work environment. The PM will ensure the integrity of all financial and operations data/systems.
The PM will provide excellent customer service to residents, encouraging long‑term retention.
As site leader, the PM will demonstrate professional leadership and support the development and training of supervised staff, while diligently pursuing their own professional development through the Pennrose Academy.
The PM will report to a Regional Property Manager.
Pay range $75,000 - $78,000/year depending on experience. Responsibilities
Effectively manage rent increases, rent collections, and the eviction process.
Consistently market the property to high standards, optimize curb appeal, and successfully convert applicant traffic/waitlists to residency while meeting all Fair Housing requirements.
Understand all aspects of the affordable housing/market rate program features of the assigned property and optimize financial and operational performance within this construct.
Proactively manage housing partner subsidy programs/relationships.
Manage accounts receivable, accounts payable and cash to meet all obligations timely.
Monitor utility consumption and related expenses, and optimize the use of the NWP system and responses.
Inspect the property daily, attend to maintenance needs, and maintain safety.
Provide meaningful input to the capital planning process and budget process, examining expenditures for cost savings and efficiencies, and sharing best practices with colleagues.
Ensure team members are onboarded effectively, trained, motivated, and equipped to be successful stewards of the properties.
Complete work orders, preventive maintenance, apartment turns, and leasing of vacant units within company policy timeframes.
Process re‑certifications, build/manage credible waiting lists for each unit type, anticipate occupancy issues, meet deadlines, and work proactively.
Own all aspects related to your apartment development.
Teach staff about customer service, professionalism, safe work practices, effective property inspections, vendor management, and optimal use of technology (Mobile Maintenance/Yardi) and Fair Housing and Risk Management initiatives.
Ensure the property is prepared for all inspections, including agency and REAC, without surges in staff and spending.
Complete insurance administration tasks necessary to conclude insurance claims successfully.
Serve as a role model, mentor, coach, and trusted resource to field staff and residents.
Ensure that the Supportive Services program is successful and meets obligations.
Support Pennrose Academy efforts to heighten the technical expertise of staff.
Performance Metrics
Property meets all aspects of the annual operating budget.
Employee retention increases and staff competency improves.
Property inspection results are consistently excellent.
Unit turnover and occupancy times steadily improve, along with tenant residency.
Insurance claim work is administered timely and professionally.
Work order and preventive maintenance completions meet PMC standards consistently.
Property does not experience insurance claims due to staff neglect.
Resident satisfaction surveys yield consistently positive results.
Required Education and Experience
High School Diploma / College degree a plus.
Four years of increasing property management responsibilities.
Knowledge of both affordable and market‑rate housing.
Industry training credentials that authenticate understanding of rental housing programs.
Valid driver’s license, an insured vehicle, and ability to travel (between properties).
Working Conditions
Ability to work periodic flexible hours; travel by plane and automobile is required.
Ability to work at property locations within or near transitional neighborhoods.
Ability to climb stairs, use elevators, bend, squat, and reach overhead.
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