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Marketing and Office Operations Assistant

H&R Retail, Bethesda, Maryland, us, 20811

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H&R Retail,establishedin 1983, is the largest retail-only brokerage firm in the Washington, D.C./Baltimore metropolitan area. Specializing in landlord and tenant representation, as well as investment sales, the firm has a strong presence with offices in Baltimore and Bethesda, Maryland. H&R Retail exclusively represents over20 million square feetof retail space, serving over 100 big box stores, specialty retailers, and restaurants. The company is committed to delivering superior service and results-driven strategies for retail clients and landlords alike.

Role Description This is a full-time, on-siterolelocatedin Bethesda, MD , for a Marketing and Office Operations Assistant . Responsibilities include supporting the daily administrative functions of our Bethesda office and assisting the marketing team with routine marketing updates and materials preparation to ensure operational efficiency and client satisfaction. This role is ideal for someone who is highly organized, responsive, and comfortable handling both office administration and marketing-related support tasks in a fast-paced professional environment.

Key Responsibilities Marketing Support

Assist with preparation and finalization of marketing materials including flyers, tour books, maps, reports, and presentation packages

Print and bind physical marketing materials for client meetings

Schedule email marketing campaigns through Constant Contact

Make basic updates to marketing materials and e-blasts

Maintain and update the company intranet and perform minor website updates through WordPress

Coordinate logistics for industry conferences and broker-hosted events

Prepare materials and assist with administrative needs for company events

Office & Administrative Support

Provide day-to-day administrative support to leasing brokers and office leadership

Answer and screen incoming phone calls and direct callers appropriately

Draft and respond to written communications via email and phone

Maintain oversight of basic IT issues and coordinate with IT services provider and team members as needed

Order and manage office supplies, software, and hardware

Process and route invoices to the finance team

Coordinate with vendors for signage installation, removal, and invoicing

Assist with new hire setup, employee status updates, and onboarding logistics

Maintain internal tracking documents and office records

Work collaboratively with team members to ensure smooth office operations

Qualifications

1+ year experience in an administrative, office support, or marketing assistant role

Associate’s degree or higher preferred

Degree in Marketing, Communications, Business Administration or a related field is a plus

Strong organizational skills and attention to detail

Ability to prioritize tasks and meet deadlines

Strong, professional communication skills, both written and verbal

Comfortable answering and routing phone calls

Ability to perform tasks efficiently in a collaborative, fast-paced, professional environment

Technical Skills

Experience in administrative assistance to handle office management and organizational tasks

Proficiency in Microsoft Office and 360 (Outlook, Sharepoint, Word, Excel)

Proficiency in Google Docs and Sheets

Knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop) is highly desirable

Experience with email marketing platforms preferred

Basic familiarity with WordPress is a plus

What We Value

Punctuality and reliability

A positive, team-oriented attitude

Strong follow-through and accountability

Ability to interact professionally with vendors, clients, and colleagues

If you are organized, dependable, and comfortable balancing administrative and marketing support responsibilities in a fully on-site setting, we encourage you to apply.

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