Location
Greenville, SC
Application Deadline February 23, 2026
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.
Job Summary Supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development.
Responsibilities Essential Functions
Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required.
Provides timely follow-up on customer technical inquiries and requests.
Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis.
Actively participates in the marketing and sale of Border States' products and services.
Consistently provides responsive, quality service to meet and exceed customer expectations.
Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures.
Coordinates with the Customer Financial Services staff to resolve customer‑billing problems resulting from errors in pricing, shipping, delivery or other credit areas.
Provides input to the pricing and purchasing areas on product evaluations, code descriptions, inventory management, pricing development, and other related functions.
Non-essential Functions
Attends sales meetings and training programs, as required.
May assist with sales meetings and trade shows, as needed.
May develop quotations and request bid or performance bonds for customers within company profit objectives and guidelines.
Qualifications
Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
Minimum of two years of prior customer service, city desk or sales experience with strong knowledge of electrical products and systems preferred.
Technical ability to understand electrical systems with a minimum of two‑years of prior electrical distribution experience preferred.
Ability to read, write and speak in English preferred.
Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software.
Skills and Abilities
Excellent customer service skillset including being competent, accurate, responsive and engaged.
Strong interpersonal, written and verbal communication, reading, and customer service skills preferred.
Ability to effectively plan and organize.
Physical Requirements Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33%, Frequently 34 - 66%, Continuously 67 - 100%
Lift from Waist:
10 to 25 lbs. – Not at all
26 to 50 lbs. – Not at all
51 to 75 lbs. – Not at all
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Lift from Floor:
10 to 25 lbs. – Frequently
26 to 50 lbs. – Occasionally
51 to 75 lbs. – Occasionally
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Carried for Distance:
10 to 25 lbs. – Not at all
26 to 50 lbs. – Not at all
51 to 75 lbs. – Not at all
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Physical Activity
Sitting
(continuous period of being seated) –
Continuously
Standing
(for sustained periods of time) –
Frequently
Walking
(moving about on foot to accomplish tasks) –
Frequently
Bending/stooping
–
Occasionally
Crawling
–
Not at all
Climbing/Walking Stairs
–
Frequently
Reaching
–
Frequently
Crouching/squatting
–
Occasionally
Kneeling
–
Occasionally
Balancing
–
Occasionally
Repetitive motion
–
Continuously
Pivoting
–
Occasionally
Pushing/Pulling
–
Occasionally
Grasping
–
Continuously
Fingering
–
Continuously
Talking
–
Continuously
Driving
–
Occasionally
Desk work
–
Continuously
Use of a computer
–
Continuously
Use of a telephone
–
Continuously
Hearing
–
Continuously
Exposure
to adverse weather & temperature conditions –
Occasionally
Travel
–
Occasionally
Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee‑owners are second to none in delivering top‑notch customer service and in demonstrating extra‑ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee‑owned company. Employee‑ownership is a significant part of our culture and our success stems from the dedication of our employee‑owners. We practice open‑book management and our employee‑owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee‑owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee‑owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values As a Border States employee‑owner, you're responsible for living our mission, service philosophy and service standards.
Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards Border States employee‑owners are competent, accurate, responsive, and engaged.
Your Career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Benefits
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee‑owners upon the achievement of branch and company goals.
Equal Opportunity For All It's not just the law.It's something we've believed in since our founding. We value the diversity of all of our employee‑owners and will always be an equal opportunity employer.
Drug Free/Smoke Free Workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings:
Criminal background check (required for all positions)
Motor Vehicle Record (MVR) check (required for positions involving driving)
Drug testing
The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
#J-18808-Ljbffr
Application Deadline February 23, 2026
Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.
Job Summary Supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders and providing service to our customers. Obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participates in the marketing and sale of Border States' products and services, resolves customer billing problems, and provides input on product evaluations, code descriptions, inventory management, and pricing development.
Responsibilities Essential Functions
Works closely with Border States' sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinate deliveries and follow-up on customer inquiries, as required.
Provides timely follow-up on customer technical inquiries and requests.
Maintains Open Order Reports, Billing Block Reports and other reports deemed necessary on a consistent basis.
Actively participates in the marketing and sale of Border States' products and services.
Consistently provides responsive, quality service to meet and exceed customer expectations.
Provides input to BSE personnel on customer needs or concerns regarding pricing, inventory, products, competition and procedures.
Coordinates with the Customer Financial Services staff to resolve customer‑billing problems resulting from errors in pricing, shipping, delivery or other credit areas.
Provides input to the pricing and purchasing areas on product evaluations, code descriptions, inventory management, pricing development, and other related functions.
Non-essential Functions
Attends sales meetings and training programs, as required.
May assist with sales meetings and trade shows, as needed.
May develop quotations and request bid or performance bonds for customers within company profit objectives and guidelines.
Qualifications
Minimum of a two-year business/trade degree preferred or the equivalent in work experience.
Minimum of two years of prior customer service, city desk or sales experience with strong knowledge of electrical products and systems preferred.
Technical ability to understand electrical systems with a minimum of two‑years of prior electrical distribution experience preferred.
Ability to read, write and speak in English preferred.
Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software.
Skills and Abilities
Excellent customer service skillset including being competent, accurate, responsive and engaged.
Strong interpersonal, written and verbal communication, reading, and customer service skills preferred.
Ability to effectively plan and organize.
Physical Requirements Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33%, Frequently 34 - 66%, Continuously 67 - 100%
Lift from Waist:
10 to 25 lbs. – Not at all
26 to 50 lbs. – Not at all
51 to 75 lbs. – Not at all
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Lift from Floor:
10 to 25 lbs. – Frequently
26 to 50 lbs. – Occasionally
51 to 75 lbs. – Occasionally
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Carried for Distance:
10 to 25 lbs. – Not at all
26 to 50 lbs. – Not at all
51 to 75 lbs. – Not at all
75 to 100 lbs. – Not at all
100+ lbs. – Not at all
Physical Activity
Sitting
(continuous period of being seated) –
Continuously
Standing
(for sustained periods of time) –
Frequently
Walking
(moving about on foot to accomplish tasks) –
Frequently
Bending/stooping
–
Occasionally
Crawling
–
Not at all
Climbing/Walking Stairs
–
Frequently
Reaching
–
Frequently
Crouching/squatting
–
Occasionally
Kneeling
–
Occasionally
Balancing
–
Occasionally
Repetitive motion
–
Continuously
Pivoting
–
Occasionally
Pushing/Pulling
–
Occasionally
Grasping
–
Continuously
Fingering
–
Continuously
Talking
–
Continuously
Driving
–
Occasionally
Desk work
–
Continuously
Use of a computer
–
Continuously
Use of a telephone
–
Continuously
Hearing
–
Continuously
Exposure
to adverse weather & temperature conditions –
Occasionally
Travel
–
Occasionally
Additional Information This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee‑owners are second to none in delivering top‑notch customer service and in demonstrating extra‑ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee‑owned company. Employee‑ownership is a significant part of our culture and our success stems from the dedication of our employee‑owners. We practice open‑book management and our employee‑owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee‑owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee‑owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values As a Border States employee‑owner, you're responsible for living our mission, service philosophy and service standards.
Our Purpose We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.
Service Philosophy We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards Border States employee‑owners are competent, accurate, responsive, and engaged.
Your Career Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Benefits
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee‑owners upon the achievement of branch and company goals.
Equal Opportunity For All It's not just the law.It's something we've believed in since our founding. We value the diversity of all of our employee‑owners and will always be an equal opportunity employer.
Drug Free/Smoke Free Workplace Employment may be contingent on the offered candidate successfully passing one or more of the following pre‑employment screenings:
Criminal background check (required for all positions)
Motor Vehicle Record (MVR) check (required for positions involving driving)
Drug testing
The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.
#J-18808-Ljbffr