
Remote CX Insights & Analytics Analyst
General Motors, Warren, Michigan, United States, 48091
A leading automotive company is seeking an Analyst to join their Customer Success Insights & Analytics team. The role focuses on analyzing large volumes of survey and interaction data to uncover customer experience insights and support decision-making across various business units. Ideal candidates will have a Bachelor’s degree and at least 3 years of relevant experience. Strong communication and analytical skills are essential, with proficiency in tools like Qualtrics and SQL. This role is categorized as remote, requiring occasional on-site collaboration.
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