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Key Account Sales Manager

Penn-Plax, Hauppauge, New York, United States, 11788

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Penn-Plax is a third-generation, family-owned company and a long-standing leader in the global pet industry. With a strong foundation and a forward-looking growth strategy, we are seeking a senior-level Key Account Sales Manager to manage and grow relationships with major mass retailers and pet specialty partners.

This role is well suited for an experienced sales professional who understands the operational, analytical, and strategic demands of large retail customers and is looking to grow within a stable yet evolving organization.

Position Overview The Key Account Sales Manager will be responsible for full ownership of assigned customer accounts. While supported by a dedicated sales operations team for backend execution, this role carries responsibility for strategy, performance, and results.

Accounts will be assigned by channel on a global basis, rather than by geographic territory, and may include major mass retailers and/or pet specialty customers.

Key Responsibilities

Own and manage key retail customer relationships end-to-end

Develop and execute

strategic account plans

to drive growth and profitability

Lead

line reviews, new item launches, assortment planning, and modular resets

Analyze sales, inventory, and forecasting data to support in‑stock performance and customer requirements

Manage

forecasting and P&L responsibility

for assigned accounts

Navigate and maintain customer portals, scorecards, and compliance systems

Proactively address operational challenges including in‑stocks, forecasting gaps, and reset execution

Collaborate cross‑functionally with internal teams including operations, marketing, and product development

Represent Penn‑Plax in customer meetings and at industry trade shows

Qualifications

Minimum 4 years of experience selling to large mass retailers

Experience with Walmart is a

strong plus

Experience in the pet industry is preferred;

aquatics knowledge is a strong plus

Demonstrated understanding of retail execution, forecasting, and modular planning

Strong analytical skills with the ability to interpret data and drive action

Highly organized with strong communication and relationship‑building skills

Ability to manage multiple priorities in a fast‑paced retail environment

Interest in long‑term growth and advancement within an organization

Location & Travel

Preferred in‑office role

Open to remote candidates located near major retail customers

Travel required for customer meetings and trade shows several times per year (not a heavy travel role)

Competitive base salary plus bonus and commission

Health insurance and dental insurance

401(k) with partial company match

Paid vacation and holidays

Pet‑friendly workplace and collaborative team culture

Opportunities for professional growth within a stable, expanding company

About Penn‑Plax Penn‑Plax is a collaborative, people‑focused organization with a strong emphasis on employee empowerment, long‑term relationships, and thoughtful growth. As a third‑generation family business, we combine the stability of an established company with the momentum of continued innovation and expansion.

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