Digital Engagement & Member Experience Specialist

A credit union is seeking a Digital Engagement Associate in Phoenix, Arizona, to manage member inquiries via chat, email, and phone. The role entails delivering excellent service, recommending financial products, and enhancing member relationships. Candidates should possess a High School Diploma or GED, 2+ years of customer service experience, and strong problem-solving abilities. This position emphasizes communication, attention to detail, and the use of digital platforms for engaging with members effectively. A commitment to growth and member satisfaction is crucial. #J-18808-Ljbffr