Customer Relations Representative - State Farm Agent Team Member
Charlescatheyjr, Chicago, Illinois, United States, 60290
Customer Relations Representative – State Farm Agent Team Member
Full Time – Chicago, IL
Replies within 24 hours.
Benefits
Simple IRA
Hiring bonus
Bonus based on performance
Health insurance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency Our agency has proudly served the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work. We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude. Our culture is built on strong training, proven systems, and a supportive environment where collaboration and professional growth thrive. We also maintain deep community involvement through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and local initiatives, including leadership roles in housing and education programs.
Role Description As a Customer Relations Representative – State Farm Agent Team Member with Charles Cathey – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a fit. You will enhance your career while resolving customer inquiries, coordinating with agency team members, and anticipating the needs of the community members you support.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
Bilingual Spanish preferred.
Compensation $45,000.00 - $60,000.00 per year.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighbors Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none.
#J-18808-Ljbffr
Replies within 24 hours.
Benefits
Simple IRA
Hiring bonus
Bonus based on performance
Health insurance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency Our agency has proudly served the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work. We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude. Our culture is built on strong training, proven systems, and a supportive environment where collaboration and professional growth thrive. We also maintain deep community involvement through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and local initiatives, including leadership roles in housing and education programs.
Role Description As a Customer Relations Representative – State Farm Agent Team Member with Charles Cathey – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a fit. You will enhance your career while resolving customer inquiries, coordinating with agency team members, and anticipating the needs of the community members you support.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Communication and problem‑solving skills.
Experience in customer service preferred.
Ability to handle high‑stress situations calmly.
Bilingual Spanish preferred.
Compensation $45,000.00 - $60,000.00 per year.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighbors Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none.
#J-18808-Ljbffr