Meet company sales goals for new all‑inclusive, concierge level IT clients and hosted phone system clients.
Appropriately identify and qualify potential business leads, collect information, and project manage the IT discovery and presentation process.
Develop and maintain excellent business relationships with MSP and Hosted Voice clients to prevent critical issues and resolve any issues if they arise.
Conduct technology review sessions with managed IT accounts on a regular basis (at least quarterly) or on an as‑needed basis to gauge customer needs, expectations, satisfaction, and any upcoming projects and/or business changes.
Attend and participate in any meetings with Director of Sales, Director of Managed Services, All Staff Meetings, other company Director, and/or the President or CEO of the company as requested or scheduled.
Attend LayerEight sponsored events and community/Chamber of Commerce events on a regular basis promoting LayerEight’s image and helping educate people on services offered.
Attend training events as needed.
Stay informed and knowledgeable on industry news, technology, and trends.
Update all activities, sales processes, opportunities, and sales funnel in LeadAgent/SalesForce daily and send orders to the Business Office as needed.
Maintain technology skills as industry shifts and changes, to keep selling skills relevant and fresh.
Attend project meetings relevant to our clients.
Perform sales discovery, needs analysis, and telecommunications audits on prospective and current clients.
Attend scheduled potential client IT discoveries and complete onsite interviews and data collection.
Design, create, and present proposals, presentations, and necessary agreements and contracts for prospects and clients.
Assist with scheduling and giving all‑inclusive IT client presentations.
Assist in past due collections from clients when asked.
Knowledge, Skills and Abilities Required
Ability to speak publicly and give presentations on LayerEight products and services to a variety of audiences.
Excellent interpersonal skills, including via telephone/video conference, including active listening and customer‑centric care.
Ability to multitask and adapt to new situations or requests quickly.
Ability to match resources, both human and technical, to the appropriate issues or opportunities.
Understanding of the support tools, techniques, and processes LayerEight uses to deliver products and services.
Working understanding of the technical details of the products and services LayerEight sells and delivers.
Typing and data entry ability.
Self‑motivated.
Ability to work in a fast‑paced environment.
Ability to be trained in and use LayerEight’s software tools to prospect, document, and track sales opportunities.
Ability to work in a team environment and be cognizant of the workload, needs, and compromises necessary to work effectively and efficiently.
Compensation & Earning Potential
Guaranteed base salary: $50,000‑$60,000 depending on experience.
Commission on new sales and account growth, as well as residual income on renewals.
Uncapped commission plan with steady year over year growth as client portfolio grows.
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Appropriately identify and qualify potential business leads, collect information, and project manage the IT discovery and presentation process.
Develop and maintain excellent business relationships with MSP and Hosted Voice clients to prevent critical issues and resolve any issues if they arise.
Conduct technology review sessions with managed IT accounts on a regular basis (at least quarterly) or on an as‑needed basis to gauge customer needs, expectations, satisfaction, and any upcoming projects and/or business changes.
Attend and participate in any meetings with Director of Sales, Director of Managed Services, All Staff Meetings, other company Director, and/or the President or CEO of the company as requested or scheduled.
Attend LayerEight sponsored events and community/Chamber of Commerce events on a regular basis promoting LayerEight’s image and helping educate people on services offered.
Attend training events as needed.
Stay informed and knowledgeable on industry news, technology, and trends.
Update all activities, sales processes, opportunities, and sales funnel in LeadAgent/SalesForce daily and send orders to the Business Office as needed.
Maintain technology skills as industry shifts and changes, to keep selling skills relevant and fresh.
Attend project meetings relevant to our clients.
Perform sales discovery, needs analysis, and telecommunications audits on prospective and current clients.
Attend scheduled potential client IT discoveries and complete onsite interviews and data collection.
Design, create, and present proposals, presentations, and necessary agreements and contracts for prospects and clients.
Assist with scheduling and giving all‑inclusive IT client presentations.
Assist in past due collections from clients when asked.
Knowledge, Skills and Abilities Required
Ability to speak publicly and give presentations on LayerEight products and services to a variety of audiences.
Excellent interpersonal skills, including via telephone/video conference, including active listening and customer‑centric care.
Ability to multitask and adapt to new situations or requests quickly.
Ability to match resources, both human and technical, to the appropriate issues or opportunities.
Understanding of the support tools, techniques, and processes LayerEight uses to deliver products and services.
Working understanding of the technical details of the products and services LayerEight sells and delivers.
Typing and data entry ability.
Self‑motivated.
Ability to work in a fast‑paced environment.
Ability to be trained in and use LayerEight’s software tools to prospect, document, and track sales opportunities.
Ability to work in a team environment and be cognizant of the workload, needs, and compromises necessary to work effectively and efficiently.
Compensation & Earning Potential
Guaranteed base salary: $50,000‑$60,000 depending on experience.
Commission on new sales and account growth, as well as residual income on renewals.
Uncapped commission plan with steady year over year growth as client portfolio grows.
#J-18808-Ljbffr