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Customer Account Specialist

Aegis Worldwide, White House, Tennessee, United States, 37188

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Customer Account Specialist (Manufacturing)

Location:

White House, TN (Onsite)

Schedule:

Day Shift | 40 hours/week

Pay:

~$20/hour

Overview A growing manufacturing company in the HVAC/industrial space is seeking a Customer Account Specialist to support customers and internal sales operations. This is a fully onsite, day‑shift role focused on inbound customer support, order processing, and sales assistance—not outbound sales.

Key Responsibilities

Handle inbound customer calls and emails

Process orders and perform accurate data entry

Resolve customer issues and support order‑related questions

Assist with pricing, order status, and light upselling opportunities

Coordinate with internal teams to ensure timely order fulfillment

Maintain accurate customer and order records

Qualifications

2–3 years of customer service experience in a

manufacturing or industrial environment

Experience with order entry, inside sales support, or customer account management

Strong communication, organization, and problem‑solving skills

Comfortable working in a fast‑paced, onsite manufacturing setting

ERP or order management system experience is a plus

What’s Offered

Stable day‑shift schedule with consistent hours

Support‑focused role (no cold calling or outbound sales quotas)

Long‑term opportunity with an established manufacturer

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