We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T‑Mobile, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent‑to‑task process that enables clients to think higher and feel deeper about their customers.
Promote Health, Wellness & Happiness We are committed to promoting health, wellness and happiness by partnering with purpose‑driven clients in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade‑long partnerships with our top clients.
Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. We encourage people to think higher, feel deeper, and engage their minds and hearts to do the best work of their careers.
As Our Account Manager, You Will… Support the day‑to‑day activities of assigned account(s), while coordinating effectively with the client brand team and extended partners on the development of tactics. You’ll be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best‑in‑class work, demonstrating a strategic understanding of the client business and providing sound assistance to the team.
Be Accountable and Responsible
Assist in all facets of account services and client management as directed
Actively participate in internal and client status meetings
Effectively communicate client feedback to cross‑functional agency team and keep team apprised of changes or updates to account promptly
Assist in managing projects through the client review process
Develop an understanding of the brand’s strategic imperatives
Assist in tactical planning
Develop and submit internal documentation per agency SOP
Possess working knowledge of all agency processes and work well with the internal team to ensure projects are progressing on time; assess and monitor team and job productivity/efficiency
Monitor the financial status of accounts
Monitor hours and production expenses
Approve billing and invoices, partnering with finance to manage hours
Prepare materials for reporting to the client with oversight
Obtain an understanding of the category, the brand, customer segments, and relevant competitors; proactively seek out team members to gain a working knowledge of the brand and category on an ongoing basis
Keep up‑to‑date on industry and category trends through websites, trade journals, market research
Remain alert to client needs and elevate opportunities to convert organic growth opportunities
These Are the Qualifications We’re Looking For
2‑3 years of project/account management experience within an advertising agency environment
Bachelor’s degree and/or equivalent work experience
Excellent communication skills (oral and written), with the ability to interface collaboratively with cross‑functional teams
Strong project management skills, especially regarding setting the tone for achieving deadlines within a fast‑paced, ever‑changing environment
Highly tuned detail‑oriented skills along the path of communication both internally and with the client
Excels within a team, as well as self‑motivated to effectively work at an individual level
Client‑facing experience suggested, in the way of in‑person as well as over the phone, by way of written email communication, etc.
Proficient in Google Workspace
Benefits MERGE is proud to invest in benefits that include meaningful medical, dental, vision, life insurance, 401(k), lifestyle spending account, employer‑paid life & disability insurance, flexible time off & holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
How We Live Our Values at MERGE
Ability.
Mastering our craft
Agility.
Delivering with a growth mindset
ility.
Collaborating for shared success
Equal Opportunity Employer MERGE is proud to be an Equal Opportunity Employer. MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
#J-18808-Ljbffr
Promote Health, Wellness & Happiness We are committed to promoting health, wellness and happiness by partnering with purpose‑driven clients in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade‑long partnerships with our top clients.
Emerge to the Top of Your Career At MERGE, we strive to create a superior work experience where talented and ambitious people grow. We encourage people to think higher, feel deeper, and engage their minds and hearts to do the best work of their careers.
As Our Account Manager, You Will… Support the day‑to‑day activities of assigned account(s), while coordinating effectively with the client brand team and extended partners on the development of tactics. You’ll be an agile member of the team who fields frequent client requests and collaborates internally for strong thought leadership and best‑in‑class work, demonstrating a strategic understanding of the client business and providing sound assistance to the team.
Be Accountable and Responsible
Assist in all facets of account services and client management as directed
Actively participate in internal and client status meetings
Effectively communicate client feedback to cross‑functional agency team and keep team apprised of changes or updates to account promptly
Assist in managing projects through the client review process
Develop an understanding of the brand’s strategic imperatives
Assist in tactical planning
Develop and submit internal documentation per agency SOP
Possess working knowledge of all agency processes and work well with the internal team to ensure projects are progressing on time; assess and monitor team and job productivity/efficiency
Monitor the financial status of accounts
Monitor hours and production expenses
Approve billing and invoices, partnering with finance to manage hours
Prepare materials for reporting to the client with oversight
Obtain an understanding of the category, the brand, customer segments, and relevant competitors; proactively seek out team members to gain a working knowledge of the brand and category on an ongoing basis
Keep up‑to‑date on industry and category trends through websites, trade journals, market research
Remain alert to client needs and elevate opportunities to convert organic growth opportunities
These Are the Qualifications We’re Looking For
2‑3 years of project/account management experience within an advertising agency environment
Bachelor’s degree and/or equivalent work experience
Excellent communication skills (oral and written), with the ability to interface collaboratively with cross‑functional teams
Strong project management skills, especially regarding setting the tone for achieving deadlines within a fast‑paced, ever‑changing environment
Highly tuned detail‑oriented skills along the path of communication both internally and with the client
Excels within a team, as well as self‑motivated to effectively work at an individual level
Client‑facing experience suggested, in the way of in‑person as well as over the phone, by way of written email communication, etc.
Proficient in Google Workspace
Benefits MERGE is proud to invest in benefits that include meaningful medical, dental, vision, life insurance, 401(k), lifestyle spending account, employer‑paid life & disability insurance, flexible time off & holidays plus many other benefits and rewards.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
How We Live Our Values at MERGE
Ability.
Mastering our craft
Agility.
Delivering with a growth mindset
ility.
Collaborating for shared success
Equal Opportunity Employer MERGE is proud to be an Equal Opportunity Employer. MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!
#J-18808-Ljbffr