Sales Support Manager - Specialty
Burdette Beckmann Inc.
On-site | Lake Mary, FL
Full-time
Burdette Beckman Inc. (BBI)
is a best in class,
national CPG sales agency (broker), proudly serving its clients and customers for over 70 years. We prioritize solution-based strategies and nurture lasting connections with all stakeholders. With a strong focus in giving back, we strive to make a difference in our community. We provide a comprehensive benefits package that includes health coverage, paid time off, and a 401(k) plan with employer match. Learn more about us at: https://www.bbiteam.com/.
Sales Support Manager The Sales Support Manager leads and elevates our Sales Support function, ensuring accurate, timely, and scalable support that drives sales success. This role oversees team performance, process improvement, and operational results while partnering closely with Sales Leadership and senior executives to support growth. You will lead through a Sales Support Team Lead who manages daily execution, allowing you to focus on strategy, cross-functional collaboration, and continuous improvement.
Recipe for success:
Associate’s or Bachelor’s degree in Business, Marketing or a related field is preferred.
Must have 5+ years in Sales Support, Sales Operations, or administrative leadership
Must have 3+ years of experience managing or leading administrative or sales support teams.
Strong leadership, coaching, and performance management skills
Strong proficiency in Excel, Salesforce, and Microsoft Office
Experience with process improvement and SOP development.
Familiarity with sales reporting, commissions, billing and CRM or third party tools.
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced environment
Here is a taste of what you will be doing:
Own the performance, structure, and scalability of the Sales Support department
Set goals, KPIs, and service standards
Hire, develop, and lead a high-performing team
Improve workflows, SOPs, and operational processes
Oversee commissions, billing, and sales reporting accuracyPartner with Sales, Operations, Finance, and senior leadership
Contribute to strategic initiatives and Quarterly Business Reviews
Ensure alignment between frontline execution and departmental objectives.
If you’re a strategic leader who enjoys building strong teams and driving operational excellence, we’d love to connect!
Disclaimer The above statements are intended to describe the general nature and level of work being performed by the Sales Support Manager. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EEO Policy Burdette Beckmann Inc. (BBI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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is a best in class,
national CPG sales agency (broker), proudly serving its clients and customers for over 70 years. We prioritize solution-based strategies and nurture lasting connections with all stakeholders. With a strong focus in giving back, we strive to make a difference in our community. We provide a comprehensive benefits package that includes health coverage, paid time off, and a 401(k) plan with employer match. Learn more about us at: https://www.bbiteam.com/.
Sales Support Manager The Sales Support Manager leads and elevates our Sales Support function, ensuring accurate, timely, and scalable support that drives sales success. This role oversees team performance, process improvement, and operational results while partnering closely with Sales Leadership and senior executives to support growth. You will lead through a Sales Support Team Lead who manages daily execution, allowing you to focus on strategy, cross-functional collaboration, and continuous improvement.
Recipe for success:
Associate’s or Bachelor’s degree in Business, Marketing or a related field is preferred.
Must have 5+ years in Sales Support, Sales Operations, or administrative leadership
Must have 3+ years of experience managing or leading administrative or sales support teams.
Strong leadership, coaching, and performance management skills
Strong proficiency in Excel, Salesforce, and Microsoft Office
Experience with process improvement and SOP development.
Familiarity with sales reporting, commissions, billing and CRM or third party tools.
Excellent communication and problem-solving skills
Ability to thrive in a fast-paced environment
Here is a taste of what you will be doing:
Own the performance, structure, and scalability of the Sales Support department
Set goals, KPIs, and service standards
Hire, develop, and lead a high-performing team
Improve workflows, SOPs, and operational processes
Oversee commissions, billing, and sales reporting accuracyPartner with Sales, Operations, Finance, and senior leadership
Contribute to strategic initiatives and Quarterly Business Reviews
Ensure alignment between frontline execution and departmental objectives.
If you’re a strategic leader who enjoys building strong teams and driving operational excellence, we’d love to connect!
Disclaimer The above statements are intended to describe the general nature and level of work being performed by the Sales Support Manager. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EEO Policy Burdette Beckmann Inc. (BBI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr