Job Description
Create a remarkable customer experience through exceptional service while ensuring a safe and clean environment that encourages customer loyalty. Collaborate with the department manager to achieve sales and profit goals, adhering to all quality assurance standards. Foster a culture of outstanding customer service by embracing the Customer 1st strategy and promoting the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Exemplify the principles of friendliness: acknowledge, assist, and appreciate our customers.
Encourage the promotion of Corporate Brands to our customers.
Foster trust and respect among team members.
Ensure customers feel welcomed and valued by answering inquiries about products offered both in the department and throughout the store.
Develop knowledge of produce items sold within the department, and be prepared to answer questions and make recommendations.
Assist in the preparation of produce platters and trays.
Communicate current produce specials to customers.
Make tailored recommendations to meet customer needs.
Prepare, package, label, and manage inventory accurately.
Inspect products for quality and freshness, taking appropriate action as needed.
Label, stock, and maintain accurate inventory of department items.
Report any discrepancies in product ordering or shipping to the department manager.
Maintain a positive attitude at all times.
Stay informed about current, upcoming, seasonal, and special promotional events.
Ensure the correct temperatures are maintained in produce cases and coolers, while keeping temperature logs updated.
Support safety initiatives by adhering to safety protocols and identifying and reporting unsafe conditions to management.
Conduct preventive maintenance by inspecting equipment and reporting needed repairs to the appropriate managers.
Notify management of any accidents involving customers or employees.
Report safety risks, illegal activities, or any security concerns to management.
Work cooperatively in a fast-paced, sometimes high-stress environment.
Manage conflicts professionally, cooperatively, and without confrontation.
Act with integrity regarding customer and business information.
Follow directions and seek assistance when needed to resolve issues.
Provide direct interaction support for minors, individuals with special needs, and older adults.
Be capable of performing all essential functions of the position with or without reasonable accommodation.
Qualifications
Ability to handle high-pressure situations effectively.
Strong communication skills.
Basic math skills, including counting, addition, and subtraction.
Possession of a current food handlers permit upon employment.
Desired Previous Experience
Retail experience in a similar role.
Ability to communicate in a second language (speaking, reading, and/or writing).
About Us
Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015, now proudly serving customers across 89 stores. As part of the Kroger family, we are dedicated to uniting diverse teams with a passion for food and service to fulfill our mission: To Feed the Human Spirit. With a commitment to innovation, we strive to create exceptional experiences for our customers, communities, and each other, putting food at the heart of it all. People matter here, and we are dedicated to helping you create your own path to success. Whether you are looking for part-time work or a full-time career, we offer fresh opportunities for growth and development. Join our Pick 'N Save family today!
If you need assistance completing a job application or participating in the hiring process, please reach out to store management for support.
What You'll Receive from Us:
The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:
Access to a variety of healthcare options, including medical, dental, vision, and prescription benefits.
Flexible scheduling for full- and part-time roles, with paid time off, including holiday and sick leave based on eligibility.
Emotional and financial support through an employee assistance program and confidential financial coaching resources.
Discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement throughout your career.
Opportunities for growth through extensive training and diverse career pathways.
For further information regarding benefits and eligibility, please visit our Benefits Page.