Federal Sales Operations Specialist
GuidePoint Security LLC, Herndon, Virginia, United States, 22070
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best‑fit solutions that mitigate risk.
THIS IS A HYBRID WORK OPPORTUNITY; CANDIDATES MUST BE LOCAL TO HERNDON, VA
The Sales Operations Specialist (SOS) is a valuable resource for Federal Regional Partners and Account Executives. The SOS supports sales and marketing efforts by requesting quotes from appropriate Vendors and Distributors, generating quotes for Customers, managing SalesForce.com Opportunities, and corresponding with Customers in an effort to maintain and grow the region. In this role, the SOS is required to interact with Manufacturing Partners, internal business partners, and Customers in a fast-paced support atmosphere. Sales Operations Specialists are a key contact of the Customer’s daily interaction with GuidePoint Security. It is the duty of the SOS to support New Business as well as Renewal Business in quota bearing environment. The SOS must keep their finger on the pulse of all Opportunities that they are responsible for in their region. SOS’s manage SalesForce.com so that it can provide accurate forecasting reports.
Role and Responsibilities
Use SalesForce.com to generate quotes, track opportunities and process orders
Promptly respond to internal and external inquiries
Suggest creative pricing and payment solutions balancing customer need and pricing policies
Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
Develop and maintain relationship with GuidePoint key Vendors and Customers
Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
Leverage resources and relationships to bring value to Customers
Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders
Work with the team to analyze information and make decisions that benefit GuidePoint Security
Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need
Position Requirements
High School Diploma or GED required
Associate Degree or equivalent from two‑year college or technical school preferred
Must be self‑motivated
Must have outstanding attention to detail and commitment to follow‑through
Technical sales/support and outbound calling experience preferredAbility to work well with a team
Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Solid math skills with the ability to calculate margins/discounts, and percentages required
Must be open to receiving constructive feedback and applying it to improve their results
Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
Intermediate level experience with Microsoft Office and Internet navigation
Benefits
Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on‑site may be required for Federal positions)
Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options))
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Why GuidePoint? GuidePoint Security is a rapidly growing, profitable, privately‑held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly‑defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
Federal Citizenship and Clearance Requirements GuidePoint Federal positions require U.S. citizenship and varying levels of clearances. Non‑U.S. citizens are prohibited from accessing data associated with those contracts. If you are not a U.S. citizen, we invite you to apply for one of our other available positions. All federal positions list the required work authorization and security clearance status in the application.
Voluntary Self-Identification As set forth in GuidePoint Security’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self-Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally); Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS; Blind or low vision; Cancer (past or present); Cardiovascular or heart disease; Celiac disease; Cerebral palsy; Deaf or serious difficulty hearing; Diabetes; Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders; Epilepsy or other seizure disorder; Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome; Intellectual or developmental disability; Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD; Missing limbs or partially missing limbs; Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s); Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS); Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities; Partial or complete paralysis (any cause); Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema; Short stature (dwarfism); Traumatic brain injury.
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THIS IS A HYBRID WORK OPPORTUNITY; CANDIDATES MUST BE LOCAL TO HERNDON, VA
The Sales Operations Specialist (SOS) is a valuable resource for Federal Regional Partners and Account Executives. The SOS supports sales and marketing efforts by requesting quotes from appropriate Vendors and Distributors, generating quotes for Customers, managing SalesForce.com Opportunities, and corresponding with Customers in an effort to maintain and grow the region. In this role, the SOS is required to interact with Manufacturing Partners, internal business partners, and Customers in a fast-paced support atmosphere. Sales Operations Specialists are a key contact of the Customer’s daily interaction with GuidePoint Security. It is the duty of the SOS to support New Business as well as Renewal Business in quota bearing environment. The SOS must keep their finger on the pulse of all Opportunities that they are responsible for in their region. SOS’s manage SalesForce.com so that it can provide accurate forecasting reports.
Role and Responsibilities
Use SalesForce.com to generate quotes, track opportunities and process orders
Promptly respond to internal and external inquiries
Suggest creative pricing and payment solutions balancing customer need and pricing policies
Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
Develop and maintain relationship with GuidePoint key Vendors and Customers
Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
Leverage resources and relationships to bring value to Customers
Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders
Work with the team to analyze information and make decisions that benefit GuidePoint Security
Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need
Position Requirements
High School Diploma or GED required
Associate Degree or equivalent from two‑year college or technical school preferred
Must be self‑motivated
Must have outstanding attention to detail and commitment to follow‑through
Technical sales/support and outbound calling experience preferredAbility to work well with a team
Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
Strong ability to multitask
An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
Solid math skills with the ability to calculate margins/discounts, and percentages required
Must be open to receiving constructive feedback and applying it to improve their results
Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
Intermediate level experience with Microsoft Office and Internet navigation
Benefits
Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on‑site may be required for Federal positions)
Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options))
Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
12 corporate holidays and a Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Why GuidePoint? GuidePoint Security is a rapidly growing, profitable, privately‑held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly‑defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
Federal Citizenship and Clearance Requirements GuidePoint Federal positions require U.S. citizenship and varying levels of clearances. Non‑U.S. citizens are prohibited from accessing data associated with those contracts. If you are not a U.S. citizen, we invite you to apply for one of our other available positions. All federal positions list the required work authorization and security clearance status in the application.
Voluntary Self-Identification As set forth in GuidePoint Security’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Voluntary Self-Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally); Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS; Blind or low vision; Cancer (past or present); Cardiovascular or heart disease; Celiac disease; Cerebral palsy; Deaf or serious difficulty hearing; Diabetes; Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders; Epilepsy or other seizure disorder; Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome; Intellectual or developmental disability; Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD; Missing limbs or partially missing limbs; Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s); Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS); Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities; Partial or complete paralysis (any cause); Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema; Short stature (dwarfism); Traumatic brain injury.
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