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Inbound Call Center Rep

Randstad USA, Wallingford, Connecticut, us, 06495

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Are you a skilled multitasker with excellent phone etiquette and a passion for helping others? In this role, you’ll be the first point of contact for a wide variety of internal and external callers, playing a key role in managing communication across departments and supporting client needs.

We’re seeking Call Center Representatives to join our dynamic team. Here you will find:

Flexible hours

On-site parking

On-site cafeteria

Temp to perm position

Location: Wallingford, CT 06492

Salary: $16.35 - $16.36 per hour

Shift: First

Work hours: 8 AM - 6 PM

Education: No Degree Required

Responsibilities

Handle all post-order inquiries from customers

Answer incoming calls with a pleasant demeanor

Look up orders and provide tracking information

Validate order details

Process returns and send out return labels

Process replacement items

Handle all order-related questions

Essential Functions

Work in a smoke-free environment

Skills

Call Center Support

Telephone Etiquette

Basic Computer Skills

Active Listening

Qualifications

Years of experience: 0 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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