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Customer Service Representative

EST Companies LLC, Tempe, Arizona, us, 85285

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Tempe, United States | Posted on 01/26/2026

CUSTOMER SERVICE REPRESENTATIVE – (Arizona)

YOU SHOULD WORK FOR EST… If you enjoy helping customers, solving problems, and supporting a fast‑moving service team — and you bring strong communication skills with a customer‑first mindset — we want you to apply … now.

RESPONSIBILITIES AND DETAILS:

Answercustomer calls and identify their service needs

Documentcustomer interactions and keep organized account notes

Coordinatewith Service Supervisors and Technicians on PMs, service calls, and follow ‑ ups

ReviewPM/SC forms and communicate required actions

Supportquoting needs with Service Manager/Sales

Coordinatewith Supply Chain as needed

Completefollow ‑ uptasks: sales orders, delivery confirmations, customer support items

Submitweekly activity and call reports

Performadditional tasks as assigned

Requirements

2+years customer service experience (industry ‑ related preferred)

Strongcommunication, relationship ‑ building, and interpersonal skills

Organized,dependable, and able to work in a fast ‑ paced environment

Team ‑ orientedwith a strong sense of urgency

Proficientwith Microsoft Office; FSM or QuickBooks experience preferred

Validdriver ’ s license and excellent driving record

Abilityto obtain Military base access

PHYSICAL DEMANDS:

Prolongedperiods of sitting and computer work

Abilityto maneuver around equipment and moving objects

Occasionalexposure to hazardous materials

Abilityto lift 15 – 30 lbs occasionally

Sometravel by commercial aircraft may be required

EST Companies intends to provide a drug and alcohol-free work environment for our employees and customers. Pre-employment drug and alcohol testing is required for all new hires. As a Federal Contractor, EST follows Federal guidelines, which include marijuana as a prohibited substance.

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

EST Companies LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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