Fairfield, CA, USA
Full time
Job ID: R26_0000004622
About the Role As a NAPA Counter Sales associate, you are the "face of the retail store" and the go‑to person for customers entering our retail stores for all of their automotive needs.
What you will be doing:
Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
Use your parts knowledge to assist other NAPA team members in answering questions for customers.
Deliver outstanding customer care and interactions with everyone who visits our NAPA store.
Bring customer focus and high energy to our fast‑paced stores.
Welcome retail customers into our store and engage to provide a positive consumer experience.
Use technology (computer), cash register, telephone, and paper catalog system.
What’s right for you if you:
Genuinely enjoy helping retail and wholesale customers with their auto parts and service questions.
Have gained parts experience by working in the automotive industry or tinkering with/repairing cars & trucks over the year.
Are willing to learn all things automotive if you don’t have an automotive parts background.
Want to join a team where you can learn and grow your career – the opportunities are endless.
What you'll need:
Valid driver’s license.
Previous experience in a parts store or automotive industry, or at least a willingness to learn all things auto parts.
High school diploma or GED; technical or trade school courses or degree.
Excellent verbal and written communication skills.
Love fast‑paced retail environments.
Great listening skills and empathy for customers.
Even better if you have:
Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Experience in a parts store, auction, retail store, or auto body/collision.
Knowledge of cataloging and/or inventory management systems.
Entirely customer‑centric mindset (external/internal).
ASE certifications.
What’s in it for you:
Awesome people and brand.
Competitive pay ($19.25 hourly, with progression within 12 months).
Outstanding health benefits and 401(k) with company match.
Stable company – Fortune 200 with a "family" feel.
Culture of promotion from within and ongoing development.
Great training and support from multiple leaders and your team.
Benefits
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
Equal employment opportunity, including veterans and individuals with disabilities.
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Full time
Job ID: R26_0000004622
About the Role As a NAPA Counter Sales associate, you are the "face of the retail store" and the go‑to person for customers entering our retail stores for all of their automotive needs.
What you will be doing:
Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
Use your parts knowledge to assist other NAPA team members in answering questions for customers.
Deliver outstanding customer care and interactions with everyone who visits our NAPA store.
Bring customer focus and high energy to our fast‑paced stores.
Welcome retail customers into our store and engage to provide a positive consumer experience.
Use technology (computer), cash register, telephone, and paper catalog system.
What’s right for you if you:
Genuinely enjoy helping retail and wholesale customers with their auto parts and service questions.
Have gained parts experience by working in the automotive industry or tinkering with/repairing cars & trucks over the year.
Are willing to learn all things automotive if you don’t have an automotive parts background.
Want to join a team where you can learn and grow your career – the opportunities are endless.
What you'll need:
Valid driver’s license.
Previous experience in a parts store or automotive industry, or at least a willingness to learn all things auto parts.
High school diploma or GED; technical or trade school courses or degree.
Excellent verbal and written communication skills.
Love fast‑paced retail environments.
Great listening skills and empathy for customers.
Even better if you have:
Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Experience in a parts store, auction, retail store, or auto body/collision.
Knowledge of cataloging and/or inventory management systems.
Entirely customer‑centric mindset (external/internal).
ASE certifications.
What’s in it for you:
Awesome people and brand.
Competitive pay ($19.25 hourly, with progression within 12 months).
Outstanding health benefits and 401(k) with company match.
Stable company – Fortune 200 with a "family" feel.
Culture of promotion from within and ongoing development.
Great training and support from multiple leaders and your team.
Benefits
Health Insurance: Comprehensive medical, dental, and vision plans.
Retirement Plan: 401(k) with company match.
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
Equal employment opportunity, including veterans and individuals with disabilities.
#J-18808-Ljbffr