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Collections Specialist

FORUM Credit Union, Fishers, Indiana, us, 46085

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Overview Hybrid or remote work available following initial training period

Must live within one hour of Fishers, IN headquarters

Base Compensation: $38K-$40k plus incentives

Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community?

We are honored to be a

Best Place to Work in Indiana

for over a decade. Our mission is

helping members live their financial dreams.

We are hiring a

Collections Specialist

to join our team and help us keep growing. As a

Collections Specialist

you will collect on all credit union loan products in a friendly, professional manner.

Responsibilities Daily responsibilities consist of:

Actively assisting our members and providing them with financial advice

Problem solving and member account maintenance

Maintaining high call volume, collecting from Members, and utilizing skip tracing

Collaborating with peers and supervisors daily

Identifying and recommending our Credit Union products and services

Qualifications What do we need from you?

High School Diploma or Equivalent

Previous Collections and/or Customer Service Experience

Some Call Center Experience

Proficient Computer Skills

Enthusiastic & Positive Attitude

What can you expect from us?

Competitive base pay + incentives

Generous paid time off plus 11.5 holidays

Student loan reimbursement

Tuition Assistance

Wellness & health reimbursement programs

401(k) with company match

Health, dental & vision coverage

Professional development/award winning training

Community involvement and paid volunteer time

Please note: A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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