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Director, Bioanalytical Services

ICON, Lenexa, Kansas, United States

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Director, Bioanalytical Services - Full-Time, Lenexa, KS. ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our “Own It” culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That’s our vision. We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Key Responsibilities

Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Travel (approximately 25%) domestic and/or international.

Technical & Scientific Application

Responsible for oversight and maintenance of study timelines and activities. This includes ensuring appropriate resources are available and scheduling of instrumentation is optimized.

Responsible for the operational and commercial delivery of our business targets.

Responsible for tracking and maintaining metrics governing the activities within the laboratory and reporting these to the bioanalytical management team on a regular basis (these include operational and financial metrics).

Responsible for tracking and maintaining metrics governing the activities within the laboratory and reporting these to the Commercial Director of the Bioanalytical Group on a regular basis.

As part of the bioanalytical management team, responsible for the delivery of operational activity and gaining repeat business from sponsors to meet or exceed budget targets.

Maintenance of Laboratory Accreditation and Quality Standards

Scientific management of the liquid chromatography-mass spectrometry (LC-MS) services section of ICON’s Bioanalytical Group in US including oversight of scientific direction for LC-MS.

Works closely with other members of the bioanalytical management team in setting strategies for the LC-MS section of the lab, ensuring that we are meeting or exceeding our financial budgets.

Supports business development in the acquisition of new business from existing and new clients.

Maintains up-to-date knowledge and analysis of the trends within the LC-MS marketplace.

Liaises with other LC-MS, immunoanalytical, and biomarker groups in ICON to ensure coordinated approach to service offerings across the ICON Group.

Ensures that our laboratory staff are providing an unrivalled level of customer service to our clients through proactive communication and interaction with our sponsors.

Responsible for the ongoing maintenance of good communications between the immunoassay services group and all other parts of ICON.

Ensuring there is reasonable work occupancy and backlog growth throughout the Group by liaising and coordinating efforts through relevant BD Directors.

Undertake BD activities either alone, with operational staff or with relevant BD Directors to ensure backlog is maintained.

Responsible for scientific liaison with sponsors on the conduct of their studies and potential opportunities.

Work as part of the bioanalytical management team to setout strategies for the development of the laboratory and to support the sales and operational teams in achieving their objectives.

Maintain regular interaction with other members and departments. Provide project management and guidance for multiple analytical teams.

Interface with user communities. Provide customer interaction leadership.

To liaise and co-operate with the sites and the business development aspect of the laboratory.

Benefits of Working in ICON Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

Equal Employment Opportunity Statement ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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What ICON can offer you Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Various annual leave entitlements

A range of health insurance offerings to suit you and your family’s needs.

Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.

Life assurance

Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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