Global Operations Excellence Lead - AI-Driven Service

A leading business travel firm is seeking a strategic and innovative leader to enhance service delivery and drive operational excellence. You will lead the Service Experience Initiative using AI and advanced analytics, develop frameworks for customer service insights, and execute strategic communication plans across all business units. The ideal candidate has proven experience in operations management, strong knowledge of data analytics applications, and excellent project management skills. This role is based in Carson City, Nevada and offers a competitive salary and flexible benefits. #J-18808-Ljbffr