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Senior Social Media Specialist

Treatspace, Pittsburgh, Pennsylvania, us, 15289

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The Opportunity

This is a high-impact role for a social media strategist who thrives on proving ROI and changing minds. You'll take underutilized social media accounts for independent medical practices and transform them into measurable patient acquisition and retention engines—while educating healthcare providers who may not yet understand social media's business value.

As Treatspace's Senior Social Media Specialist, you'll own the strategy, execution, and optimization of social media initiatives for 15-20 healthcare clients. This isn't about vanity metrics—it's about driving real business outcomes: more patient appointments, stronger online reputations, and practices that understand why their digital presence matters. This includes leveraging both organic and paid social media strategies to maximize reach, engagement, and conversion opportunities.

This role is ideal for a strategic, performance-driven social media professional with 3–5+ years of proven experience growing accounts and delivering measurable results for business customers.

About Treatspace

Our PracticeBeat product line at Treatspace serves approximately 200 independent medical practices nationwide with digital marketing solutions, custom websites, and cloud-based software that solve real patient access and acquisition challenges. Our 18-person team combines healthcare expertise with digital marketing innovation to help independent practices compete and thrive.

We're at an exciting growth stage—profitable, scaling thoughtfully, and looking for strategic players who want meaningful ownership in a collaborative, high-performing environment

What You’ll Be Doing

This is a senior-level position requiring both strategic thinking and hands-on execution. You'll manage the complete social media lifecycle for multiple healthcare clients while serving as a trusted advisor and subject matter expert.

Key Responsibilities

Strategic Ownership

Own and execute social media strategies for a number of healthcare client accounts aligned with customer goals and Treatspace business objectives including recommendations for paid social media campaigns where appropriate

Serve as the primary strategist for VIP and high-complexity clients

Define success metrics and build performance dashboards that translate social media activity into business outcomes, including paid media performance and ROI

Content Execution & Optimization

Design and manage advanced editorial calendars across multiple platforms per client

Create, edit, and publish daily content (text, images, video) that drives engagement and patient trust

Set up, optimize, and maintain social media profiles to maximize reach, visibility, and performance

Collaborate on or execute paid social media campaigns (e.g., boosted posts, lead generation, appointment-driven campaigns) to support patient acquisition goals

Client Leadership & Education

Transform skeptical healthcare providers into social media advocates through data-driven storytelling

Deliver performance reports with clear business insights and actionable recommendations, including guidance on when and how paid social can accelerate results

Proactively identify growth opportunities and present strategic expansion recommendations

Platform & Process Excellence

Stay ahead of platform changes and emerging channels; provide adoption recommendations

Contribute to internal process improvements and best practice development

Mentor team members through example-setting and knowledge sharing

Required Education & Experience

Bachelor’s degree required (Marketing or related field preferred)

3–5+ years of professional social media marketing experience with demonstrated track record of driving measurable business outcomes

Proven history of growing social media accounts and improving key performance metrics (engagement rates, follower growth, conversion metrics, reach/impressions)

Experience managing social media for business customer with documented results and performance improvements

Demonstrated success managing multiple customer accounts simultaneously while maintaining quality and performance standards

Hands-on experience planning, executing, and optimizing paid social media campaigns on platforms such as Facebook and Instagram

Strong portfolio showcasing content calendars, campaigns, and quantifiable results across platforms such as Facebook, Instagram, LinkedIn, and X

Proficiency in graphic design tools such as Canva and/or Adobe Creative Suite

Excellent written and verbal English communication skills

Working knowledge of the U.S. healthcare system and healthcare marketing considerations

Additional Qualifications

Experience building and executing data-driven social media strategies that directly contributed to customer acquisition, retention, or revenue growth

Track record of transforming underperforming social media accounts into high-performing assets

Experience working with SaaS, healthcare, or regulated industries

Demonstrated ability to translate social media performance into clear business value and ROI for stakeholders

Experience managing paid social budgets, audience targeting, creative testing, and performance optimization

Proven ability to manage difficult or high-stakes client scenarios with confidence and professionalism while maintaining performance standards

Strong analytical skills with experience using social media analytics tools to identify trends, optimize campaigns, and drive continuous improvement

Strong organizational, multitasking, and prioritization skills with proven ability to meet deadlines and performance goals across multiple accounts

Experience with Sprout Social or comparable social media management and analytics tools

What Makes Someone Successful at Treatspace

You'll thrive here if you:

Have an entrepreneurial, persistent mindset with genuine curiosity and desire to continuously improve

Can influence through expertise rather than authority—you lead by being the expert people trust

Are comfortable with ambiguity and rapid change in a growing company

Bring exceptional attention to detail, follow-through, and deadline management

Possess strong research and discovery skills to uncover growth opportunities others might miss

Think strategically and creatively about how to move healthcare audiences to engage and take action

Can confidently present results and recommendations to practice owners and executive stakeholders

Value collaboration and actively contribute to team success beyond your individual accounts

You might struggle here if you:

Need extensive direction and hand-holding for every decision

Prefer highly predictable, process-driven environments without variation

Are uncomfortable with clients who need education or persuasion around digital marketing value

Work best with a single large account rather than juggling multiple smaller clients

Compensation And Perks

Competitive salary and opportunities for advancement

100% Employer-paid Medical, Dental, and Vision insurance coverage

Health Reimbursement Account (HRA) for additional healthcare expenses

100% Employer-paid Disability Insurance (Short Term and Long Term coverage)

100% Employer-paid Life and AD&D Insurance

401(k) Retirement Plan

Flexible PTO policy and company holidays

Dog friendly office located in Pittsburgh’s Shadyside neighborhood

How to Apply

We're looking for candidates who can demonstrate—not just describe—their social media expertise and results.

To apply, please submit:

Resume highlighting your social media experience and key achievements

Cover letter explaining:

Why you're interested in healthcare social media specifically

Your approach to working with clients who may be skeptical of social media's business value

A brief example of an account you grew and the specific results you achieved

Portfolio or case studies showing 2-3 examples of social media accounts you've managed, including:

Before/after performance metrics

Content samples from those accounts

Brief explanation of your strategy and results

Our team will review your submission and contact qualified candidates regarding next steps.

Is This for You?

We hope you'll strongly consider joining Treatspace. If this role isn't the right fit for you at this time, we encourage you to share it with other A-Players in your network who might be the perfect match.

Treatspace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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