Customer Experience Representative
California Staffing, Ontario, California, United States, 91761
Customer Service Representative
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Responsibilities include: Reviewing the accuracy of incoming orders and efficiently collecting and inputting orders submitted via fax, email, voicemail, or online order entry systems. Providing comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction. Accurately processing orders and performing data entry tasks to maintain up-to-date and precise records. Ensuring the accuracy of outgoing orders, verifying all details before final submission. Operating as an integral part of the office support staff, assisting with various administrative tasks. Scanning, filing, and uploading documents to maintain organized and accessible records. Ordering and managing office supplies to ensure the office runs smoothly. Assisting with scheduling appointments and managing calendars to optimize efficiency. Essential Skills: Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Proficient in data entry and office software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite. Additional Skills & Qualifications: Experience in customer service and support. Familiarity with purchase order processes. Proficiency in MS Excel. Work Environment: The role involves working in a dynamic office setting, using various office software and tools. The position requires standard office hours, with a focus on maintaining organized and efficient operations. Casual business attire is expected. Job Type & Location: This is a Contract to Hire position based out of Ontario, CA. Pay and Benefits: The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Ontario, CA. Application Deadline: This position is anticipated to close on Feb 20, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
As a Customer Experience Representative, you will play a crucial role in ensuring our customers receive exceptional service. Responsibilities include: Reviewing the accuracy of incoming orders and efficiently collecting and inputting orders submitted via fax, email, voicemail, or online order entry systems. Providing comprehensive support to the Account Specialist, ensuring seamless order processing and customer satisfaction. Accurately processing orders and performing data entry tasks to maintain up-to-date and precise records. Ensuring the accuracy of outgoing orders, verifying all details before final submission. Operating as an integral part of the office support staff, assisting with various administrative tasks. Scanning, filing, and uploading documents to maintain organized and accessible records. Ordering and managing office supplies to ensure the office runs smoothly. Assisting with scheduling appointments and managing calendars to optimize efficiency. Essential Skills: Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Proficient in data entry and office software. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficient in Microsoft Office Suite. Additional Skills & Qualifications: Experience in customer service and support. Familiarity with purchase order processes. Proficiency in MS Excel. Work Environment: The role involves working in a dynamic office setting, using various office software and tools. The position requires standard office hours, with a focus on maintaining organized and efficient operations. Casual business attire is expected. Job Type & Location: This is a Contract to Hire position based out of Ontario, CA. Pay and Benefits: The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Ontario, CA. Application Deadline: This position is anticipated to close on Feb 20, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.