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Property Administrator - Memorial City

MetroNational, Houston, Texas, United States, 77246

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Description SUMMARY:

Position is located onsite in Houston, Texas. Remote candidates will not be considered. The Property Administrator is responsible for working directly with the Property Manager and the Asst. Property Manager in performing clerical and administrative assignments for the assigned properties/projects. It is the responsibility of the Property Administrator not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but to focus on productivity and results.

Job Type:

Full‑time

Essential Duties and Responsibilities

Provide full administrative support including phone support, typing, reports, filing and distribution of correspondence.

Schedule and coordinate meetings/special events as requested.

Work schedule: Monday – Friday, 8 AM – 5 PM (On‑site).

Assist in lease administration activities including lease set up, administer lease changes, generate reports, etc.

Prepare and coordinate bid proposals, service contracts and approved invoices.

Maintain lease and property files.

Prepare, track and file service contracts and insurance certificates; maintain follow‑up system for expiration.

Promote and foster positive relationships with tenants and owners.

Assist with monthly and quarterly management/variance reports, as well as annual budget preparation.

Prepare A/R status worksheets, initiate late payment calls, reconcile A/R, and follow‑up on collections as required. Provide to APM for review.

Ensure all parking information is kept current and assist APM with preparation of monthly billings.

Assist with coordination of tenant marketing events.

Process access card requests – activation or deactivation; create new employee welcome packets.

Process AP in Nexus daily.

Assemble and distribute monthly billings for tenants.

Continually update building online platforms.

Administrative Responsibilities

Prepare contracts, purchase orders, obtain proposals when required, tenant memorandums, and daily security memorandums; distribute to appropriate parties.

Prepare pricing agreements for billable orders.

Follow up on Rise requests, make notes and close after work is complete.

Compose and type correspondence.

Prepare financial spreadsheets.

Hardcopy set up and maintain tenant, prospect, vendor, correspondence, and related files.

Computer set up and maintain tenant, prospect, vendor, and general correspondence.

Sort and distribute daily correspondence.

Period mass mail‑outs requiring addressing, sorting, labeling, and stamping utilizing interoffice, delivery services, and mail systems including bulk mail.

Coordinate all necessary staffing for the hours needed.

Schedule appointments.

Order and maintain adequate stock of office supplies.

Requirements Education and Required Experience

Bachelor’s degree in finance, accounting, economics, business administration or related field preferred.

2–3 years of real estate experience.

Communication Requirements

Greet tenants, prospective tenants, vendors, and guests.

Take and convey messages.

Answer questions and/or understand how to get questions answered.

Assist with scheduling the on‑site and building conference and training rooms; notify participants of meetings, their responsibilities, and any changes in plans or schedules; be available for early set‑ups and late take‑downs.

Place outgoing calls.

Take messages for leasing agent/property manager.

Screen calls and provide information when appropriate.

Direct callers to the appropriate parties.

Other

Order tenant door plaques and directory strips; maintain property signage.

Prepare and distribute tenant move‑in packages; order tenant gifts as needed.

Maintain parking/building access card records.

Prepare tenant pricing agreements required to invoice tenant rebills (meter readings, HVAC, etc.).

Maintain tenant contact, vendor contact list, and insurance information.

Provide administrative support for capital and tenant improvement projects.

Additional duties or projects as assigned by Property Manager.

Able to work after‑hours to meet critical deadlines when required.

Skills, Qualifications, and Other Requirements

Must have intermediate to advanced Word, Excel & Outlook proficiencies.

Experience with Angus, Impak and accounting software such as MRI and Nexus.

Ability to keep information strictly confidential.

Strong desire to succeed in an entrepreneurial environment.

Must be able to handle multiple projects, changing priorities and a continually heavy workload.

Exceptional oral and written communication skills.

Strong customer service orientation.

Communicates by telephone, email, video conferencing, satellite broadcasting and in‑person.

Uses a computer in conjunction with various software packages most of the day.

Uses office and audio‑visual equipment.

About Metronational MetroNational is a private, family‑owned real estate investment, development, and management company located in Houston whose core interest is the Memorial City mixed‑use development. The cornerstones of its business philosophy are teamwork, loyalty, integrity, and professionalism, which have led to winning several awards:

Houston Chronicle Top Workplaces

Houston Business Journal Healthiest Employers

Houston Business Journal Best Places to Work

Cigna Well‑Being Award

American Heart Association Fit‑Friendly Worksite

Mother‑Friendly Worksite

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