Manheim Sr Mobile Inspector, High Point, NC
Cox Automotive Inc., Raleigh, North Carolina, United States
Responsibilities
Verify vehicle information – identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.
Prepare and complete all necessary documentation.
Maintain knowledge to ensure all policies and procedures are followed.
Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.
Locate, start, move, inspect, and return vehicles on dealer's lots safely.
Understand basic NAAA frame/structure guidelines as well as common vehicle condition flaws and how to identify them.
Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components.
Utilize Salesforce.com for reporting, lead input and customer performance reviews.
Inform and educate dealers of changes in auction policies and procedures.
Demonstrate professionalism and sincere appreciation for the business relationships that have been established among the dealers and Manheim.
Function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience.
Work with manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction, and service levels.
Partner with clients to inspect vehicles at their location and request additional inventory when appropriate.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling related behaviors; actively participate in all safety activities aligned with Safety Excellence.
Required Experience & Specialized Knowledge And Skills
High School Diploma/GED preferred.
3 years of experience in the automobile field (e.g., inspections, body/mechanic shop).
Understanding of Baseline Inspections & vehicle grading.
Valid driver's license and safe driving record required.
Reliable transportation required.
Good communication and interpersonal skills required.
Strong technical aptitude.
Body, paint and mechanical repair knowledge strongly preferred.
Familiarity with unibody and full‑frame vehicles strongly preferred.
Motivated and able to work with remote supervision.
Good organizational skills needed.
Ability to multitask, follow directions and take instruction required.
Ability to stand, walk, or sit for prolonged periods of time.
Ability to bend, stoop, squat or kneel.
Ability to lift and hold at least 10 lbs at waist level for an extended period of time.
Ability to lift up to 30 lbs.
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Other duties as needed or required.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Organizational Position Direct reports: No.
Reports to: Supervisor.
Work Environment Typical office environment; subject to outside environmental conditions.
Compensation Hourly base pay rate is $18.17 – $27.31 per hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.
Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year, plus additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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Verify vehicle information – identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.
Prepare and complete all necessary documentation.
Maintain knowledge to ensure all policies and procedures are followed.
Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.
Locate, start, move, inspect, and return vehicles on dealer's lots safely.
Understand basic NAAA frame/structure guidelines as well as common vehicle condition flaws and how to identify them.
Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components.
Utilize Salesforce.com for reporting, lead input and customer performance reviews.
Inform and educate dealers of changes in auction policies and procedures.
Demonstrate professionalism and sincere appreciation for the business relationships that have been established among the dealers and Manheim.
Function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience.
Work with manager to ensure a consistent and effective online and in-lane customer experience, appropriate transaction processing, high customer satisfaction, and service levels.
Partner with clients to inspect vehicles at their location and request additional inventory when appropriate.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling related behaviors; actively participate in all safety activities aligned with Safety Excellence.
Required Experience & Specialized Knowledge And Skills
High School Diploma/GED preferred.
3 years of experience in the automobile field (e.g., inspections, body/mechanic shop).
Understanding of Baseline Inspections & vehicle grading.
Valid driver's license and safe driving record required.
Reliable transportation required.
Good communication and interpersonal skills required.
Strong technical aptitude.
Body, paint and mechanical repair knowledge strongly preferred.
Familiarity with unibody and full‑frame vehicles strongly preferred.
Motivated and able to work with remote supervision.
Good organizational skills needed.
Ability to multitask, follow directions and take instruction required.
Ability to stand, walk, or sit for prolonged periods of time.
Ability to bend, stoop, squat or kneel.
Ability to lift and hold at least 10 lbs at waist level for an extended period of time.
Ability to lift up to 30 lbs.
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
Other duties as needed or required.
Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
Organizational Position Direct reports: No.
Reports to: Supervisor.
Work Environment Typical office environment; subject to outside environmental conditions.
Compensation Hourly base pay rate is $18.17 – $27.31 per hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission and/or an incentive program.
Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year, plus additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
#J-18808-Ljbffr