Service Experience & Assessment Lead

A leading home improvement company in Cottage Grove, MN, is seeking a Service Assessment Specialist to manage service appointments, diagnose issues, and ensure a high level of customer satisfaction. The role involves collaboration with various departments and requires strong skills in customer service, communication, and conflict resolution. Candidates should hold a degree in business or a related field and have familiarity with relevant technologies. This full-time position emphasizes improving service processes and delivering exceptional customer experiences.
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