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Client Relationship Specialist

Connect Search, LLC, Port Saint Lucie, Florida, us, 34985

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A well-established, independent financial services firm is seeking a Client Relationship Specialist to provide dedicated support to a team of Financial Advisors serving High‑Net‑Worth individuals and families. This position plays a critical role in delivering exceptional client service while ensuring seamless operational execution. This is a high‑touch, client‑facing role ideal for someone who thrives in a fast‑paced wealth management environment and takes pride in precision, responsiveness, and proactive follow‑through.

Position Overview The Client Relationship Specialist will partner closely with Financial Advisors to manage client onboarding, ongoing account administration, asset movements, and reporting. The role requires strong organizational skills, attention to detail, and the ability to balance multiple priorities while maintaining a superior client experience.

Key Responsibilities Client Onboarding & Account Administration

Coordinate and process new account documentation

Gather and maintain accurate client information

Handle account registrations and profile updates

Prepare operational paperwork including letters of authorization, check‑writing forms, and other required documentation

Asset Movement & Transaction Support

Process journals, wire transfers, and EFT transactions

Assist with trade execution and resolution of trade‑related discrepancies as needed

Review and reconcile exception reports

Assist with preparation and distribution of performance reports

Collect and organize client tax documentation for reporting purposes

Client Service & Relationship Management

Serve as a point of contact for client inquiries

Proactively communicate with clients to maintain strong relationships

Resolve service issues and elevate when appropriate

Ensure accurate updates within the firm’s CRM system

Compliance & Regulatory Support

Communicate with supervisors on compliance‑related matters

Respond to regulatory inquiries as needed

Maintain accurate documentation to support audit and oversight requirements

Qualifications Required:

Minimum of 2 years of experience in wealth management, brokerage operations, or financial advisory support

Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)

Excellent written and verbal communication skills

Strong organizational abilities and effective time management

Preferred:

FINRA Series 7 and 66 licenses

Experience working with Schwab custodial platform

Familiarity with CRM systems such as Salesforce

Exposure to financial planning tools such as MoneyGuidePro

Experience with performance reporting systems such as Black Diamond

Knowledge of estate structures and related account servicing

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